Every government agency faces the need to train and enable its workforce. Doing this effectively is a challenge because so much of the expertise resides with its people rather than in structured learning courses. Knowledge needs to flow horizontally across peers; not just vertically. Yet most social knowledge transfer today gets lost in emails, instant messages or conversations around the water cooler. During this session, you’ll learn h...

This webinar series is the result of an in-depth survey of North American government communicators. Hear from government communicators about what keeps government communicators up at night, where they find inspiration and creativity, how technology is being used to be more efficient and effective, and what innovation means to government agencies today. Join the National Association of Government Communicators (NAGC) and FedInsider and learn ho...

Today’s government is looking to transform itself through modernization and innovation. At the heart of this transformation are the government employees, the citizens they serve, and their ability to affordably connect, share, and communicate securely from any location and on any device. Join us to hear about techniques and technologies that are fostering inter-agency and cross-agency cooperation and maximizing citizen engagement. *Trai...

The Intersection of Culture and Technology: A Roadmap to Citizen-Centric Government With advancements in technology and service delivery, government agencies are faced with the challenge to keep pace with rising expectations from the public to deliver the same level of service received in the private sector or better. Government agencies are facing with a cultural shift that shapes a new citizen engagement strategy involving technology, policy...

About the NAGC Communications School The Communications School is the only event of its kind that provides invaluable networking opportunities and practical educational sessions to help government communicators increase their skills. The coveted NAGC Government Communicator of the Year Award is presented during the Communications School and honors an individual who has brought forth government's message with a high standard of professionalism...