Customer Contact Week 2023
Customer Contact Week, the world's #1 customer contact event series, is making it's debut in San Antonio, January 30 - February 1, 2023. Join us for cutting-edge content from top executives and business leaders in the customer contact and CX industry. In 1999, Call Center Week was created to provide call center managers an opportunity to discuss best practices for customer service centers. More than two decades later, Customer Contact Week is...
Customer Contact Week
Tyra Banks will be kicking off Customer Contact Week!The Supermodel turned Super Businesswoman created and executive produces America’s Next Top Model. Tyra is consistently ranked by Time Magazine as one of the world’s most influential people, and serves as CEO of her own multimillion-dollar entertainment company Bankable Productions. INDUSTRY-SPECIFIC THINK TANKS Think Tanks are scenario-based, interactive peer-to-peer discussions...
Cloud Security Conference @930gov 2021
Government agencies are using cloud computing solutions to reduce costs, increase efficiencies and improve service delivery. As the public sector continues to expand cloud adoption, the need for securing government data in the Cloud remains a top priority. DGI’s virtual Cloud Security Conference will explore the policies, applications, strategies, technologies, and best practices associated with securing the government Cloud.
Federal Data Strategy Conference @930gov 2021
The mission of the Federal Data Strategy is to leverage data as a strategic asset to grow the economy, promote transparency and increase effectiveness of the Federal Government. Key government officials have been developing a long-term, government-wide Federal Data Strategy to leverage government data to allow use by the public, business and researchers. 2021 will continue to be a year of action for the Federal Data Strategy. The Federal Data...
E-Discovery Virtual Conference
DGI is proud to host this inaugural event! Key government and industry experts will discuss current technology solutions/requirements, policy updates/changes and review examples of successful electronic records and e-discovery programs, now in a virtual format.
Customer Experience Conference @930gov 2021
DGI’s 21st annual Government Customer Experience Conference will explore the policies, applications and technologies involved with improving customer and employee experience with the ultimate goal of improving citizen services. This annual event is focused on improving customer experience and citizen engagement through all aspects of serving citizens: onsite, online, social media, mobile, contact center operations, and more. The 2021 Gov...
Customer Contact Week
Customer Contact Week, the world’s largest customer contact event series, introduces CCW At Home, an interactive digital conference seasoned with cutting-edge content from the top executives and business leaders in the customer contact & CX profession. Learn from the most innovative brands in the world. Discover the latest contact center & CX technology. All from the comfort of home. This 4-day interactive digital conference will...
Digital Transformation for Manufacturing
The next Industrial Revolution is here and we are evolving to a more connected, digitized world. Leveraging Industry 4.0 technologies is a necessity if you are going to meet consumer’s demands and maximize efficiencies. Now is the time to redefine how we look at gathering and analyzing data across machines and the supply chain to enable fast, flexible, and more efficient processes. At Digital Transformation for Manufacturing, you will ha...
Virtual Records Management Conference @930gov
To protect the health and safety of attendees, this event has been moved to online-only due to COVID-19 concerns. New Date: 6/10/2020 As a follow-up to Digital Government Institute’s popular flagship E-Discovery, Records & Information Management Conference, government Records Management professionals will once again gather in June to network and continue the dialog about e-discovery, records and information management policies, appli...
Virtual Government Customer Experience...
To protect the health and safety of attendees, this event has been moved to online-only due to COVID-19 concerns. New Date: 6/3/2020 Changes continue in how the federal government operates and manages technology for improving service, including the Administration challenging government agencies to focus on effective ways to foster citizen engagement. DGI’s 20th Government Customer Experience Conference will explore the policies, applicat...
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