The 4th annual DigiMarCon Australia, the Premier Digital Marketing, Media and Advertising Conference & Exhibition in Australia, returns November 24th to 25th, 2021 to the iconic Stadium Australia in Sydney, Australia. Expand your knowledge on the following topics: Account-Based Marketing, Behavioral & Neuromarketing, Content Marketing, Conversational Marketing, Conversion Rate Optimization, Data Science & Big Data, Email Marketing,...

To protect the health and safety of attendees, this event has been Postponed due to COVID-19 concerns. New Dates: 2/2021 The third edition of the Future of Mining Australia conference covers a vast range of content spanning the entire mining life cycle, focusing on the innovations and technologies driving the industry forward with senior representation from mining companies, service and solution providers, government, finance and research orga...

Design thinking, user-centred design, human-centred design, participatory design, co-design... Whatever the approach, it's fair to say that more and more government agencies are using design to improve services and policies. The Design for Improved Policy & Service Delivery conference will provide people working in these fields with a deeper understanding of design and how to apply it most effectively.

This masterclass examines the role of the "Professional Regulator", focusing on the practical and operational challenges which are common across regulatory, enforcement, compliance or disciplinary functions of government, regardless of the specific industries being regulated. Regulatory scholarship has traditionally paid much more attention to regulatory policy (the content of the law) than to regulatory practice, and this masterclass seeks to...

Customers expect the same level of service and convenience as private sector services. How can the public sector keep up? The public sector in Australia is under increasing pressure to deliver more effective, efficient and responsive public services. Government organisations at all levels are prioritising the customer experience. Digital technologies play a key role in the process, as they have the ability to transform the way the public secto...

The public sector has moved beyond using data to illustrate what we know today we are leveraging analytics to inform the future. Join the next stage in the government data conversation and learn how to boost analytics capability to support process optimisation, discover new insights and drive transformation within an increasingly digitised government. In a time where data is reshaping the way the public and private sector do business, the Adva...

Local governments have undergone considerable transformation of late, with amalgamations and changes in policy, process, reviews and auditing. In addition to this, recent rate capping and funding cuts have propelled councils to find alternative methods of operating more effectively. Business improvement provides an opportunity to consolidate strategic planning to reduce waste and achieve better service outcomes for their customers. The Busines...

When former US President Obama passed the Project Management Improvement and Accountability Act last December, it affirmed the professionalisation and value of project management within the US government. In Australia, the public sector is also recognising the need to improve project, program and portfolio management as a way to increase transparency, align budgets, manage risk and ensure benefits realisation across its numerous transformatio...

The lending market is more competitive than ever before, with smaller margins, decreased cash rates, and the threat of disruptors challenging traditional lending models. With this change in focus, customer experience is now the biggest means for banks, credit unions, mutual funds and mortgage brokers to differentiate from the competition and ultimately maximise market share. Loan Origination Excellence will bring lending specialists together t...

Practical discussion to help transform your service delivery capability Following the creation of the DTO and the increase in state wide digital agendas, service delivery is now one of the hottest topics in the Public Sector. At the centre of this agenda is the need to provide services which are simpler, faster and easier to use. These services must be built with the user in mind, and Government must provide a service which consistently meets...