Back to Search Begin New Search Save Search Auto-Notify
Improving Public Sector Customer Experience
DGI’s 23rd annual Government Customer Experience Conference will explore the policies, applications and technologies involved with improving customer and employee experience. This annual event focuses on all aspects of serving citizens whether it be finding answers via a website, email, text, chatbot, or just speaking to a human. Government agencies need to stay current by adopting innovative ways to meet both citizen and employee needs....
May 18, 2023
Organizer: Digital Government Institute
Location: Virtual
Add Favorite
An Evening For Hope 2023
Please join The Children’s Inn at NIH community and Washington, D.C. area top business leaders for our annual signature event, An Evening for Hope on Saturday, April 29, 2023 at The Ritz Carlton in Tysons Corner, VA. The Gala supports the mission of The Inn to provide “a place like home” to children, teens, and young adults with rare and serious diseases whose best hope for a diagnosis or treatment is an NIH clinical research...
April 29, 2023
Organizer: The Children's Inn at NIH
Location: McLean, VA
Add Favorite
Reaching Deeper Into Your Community
Open and timely communication between government and constituents is critical to community success. Whether for planning budgets, measuring program impact or enhancing emergency response, a dedicated public participation platform is the best way to identify and address community needs. Community engagement software can help agencies create a central database to personalize communications for hard-to-reach residents. And purpose-built reporting...
March 17, 2023
Organizer: Government Technology
Location: Webcast
Add Favorite
FOIA Conference: RM@930gov 2021
This year DGI will hold four separate RM topic-specific, virtual events during Thursdays from 10:30AM-12:30PM ET in September. This expanded format will allow for more targeted events, resulting in a deeper dive into each weekly topic. The Freedom of Information Act is often called the law that “keeps citizens in the know about their government.” Today more than ever before, making government documents and communications available...
September 16, 2021 - January 6, 2023
Organizer: Digital Government Institute
Location: Webcast
Add Favorite
Put Yourself in Your Constituents’ Shoe...
To keep up with the growing demand for seamless digital services, state and local governments have turned to modern tools like cloud technology and artificial intelligence. With so many options available for modernization, how can agencies know which tools can best address their challenges? Journey analytics is a process that leverages data to map the constituent journey and pinpoint friction that hinders positive experiences. Utilizing data...
November 8, 2022
Organizer: Government Technology
Location: Webcast
Add Favorite
Boundless Constituent Engagement: A New...
State and local governments deliver hundreds or thousands of services to constituents. But they all have a common goal: to provide the best possible service to their communities, delivered efficiently and cost-effectively. Governments can’t achieve this goal with multiple point-based solutions. No matter how good they may be, an array of disconnected solutions – for case management, quality management, contact centers, digital serv...
September 26, 2022
Organizer: Government Technology
Location: Webcast
Add Favorite
Smile Conference 2022
The SMILE Conference is the world’s premier source for training for police in the use of social media for community outreach, event management, crisis communications and investigations with social media. The 18th SMILEcon is now THREE conferences spanning six days. The iSMILE is Investigators’ SMILEcon and will feature three whole days of investigative content. iSMILE is in its second year. This is the first year for coSMILE which...
September 18-23, 2022
Organizer: LAwS Communications
Location: Fairax, VA
Add Favorite
2022 ICMA 108th Annual Conference
For 107 years, the International City/County Management Association (ICMA) Annual Conference is where thousands of local government management professionals have gathered to share and get new ideas, strategies, resources, and solutions for managing local governments in today’s complex environment. The 2022 ICMA Annual Conference will be held at the Greater Columbus Convention Center (GCCC), 400 N High St, Columbus, OH 43215. With four da...
September 17-21, 2022
Organizer: ICMA
Location: Columbus, OH
Add Favorite
Government Innovation Pennsylvania
Transforming Government Through Technology-Driven Initiatives In the midst of historic unpredictability, the Commonwealth of Pennsylvania faces yet another significant disruption: the election of its first new governor in eight years. Rapid, large-scale change presents challenges—but also opportunities to take stock of innovative systems and ideas that have modernized the Commonwealth over the past eight years. By improving collaboration...
September 14, 2022
Organizer: Public Sector Network
Location: Harrisburg, PA
Add Favorite
Creating Frictionless Government and Ed...
Government and education services should be easily accessible and simple to use for a wide variety of constituents. As the COVID-19 pandemic demonstrated, constituents can get frustrated and feel left behind when organizations have complex processes and tools, and not all users will be on the same level of the digital playing field. Thankfully, government and educational agencies have shown a willingness to transform their approaches to meet i...
September 14, 2022
Organizer: Government Technology
Location: Webcast
Add Favorite
Back to Search Begin New Search