Government and industry organizations utilize data to create superior products and services, streamline operations for cost savings and respond to customer needs and expectations. Emerging data trends include: Data-as-a-Service. As the future collaboration expands beyond the enterprise, the need to share governed data, models and insights within the same agency or organization is growing exponentially, prompting both government and industry to...

The focus of the Summit is to convene both industry and government with the goal of increasing knowledge of and fostering collaboration on key original equipment manufacturers (OEM) contract strategies, Best-in-Class IT contracts, small business, and emerging technology to meet Agency missions. This in-person event is intended to allow collaboration, best practice sharing, and support with and between agency practitioners who influence and exe...

Digital Transformation – the process of using digital technologies to create new or modify existing business process, culture and/or customer experience to meet the changing business and market requirements – Is helping government and industry improve operational efficiency, productivity, and resiliency. Its success requires savvy leadership that is willing to challenge the status quo, a skilled workforce that is comfortable with t...

New technologies like Intelligent Automation, Quantum, and Edge Computing are already inspiring digital transformations and new work models, introducing new opportunities, improving customer experience, and providing a competitive edge for both government and industry. Innovation and technology redefined our pandemic work environment with agility and adaptability to better meet and anticipate customer expectations. Technology-enabled innovatio...

Implementing customer experience (CX) strategies and principles isn't just about making people happy. CX methodologies and strategies are a disciplined approach tht demonstrates a quantifiable impact on outcomes that matter - from achieving the mission to efficiencies through managing the budget, to improving employee engagement, strengthening equity in service delivery and strengthening trust in government. Government services change the live...

DESCRIPTION As women navigate the path of higher management positions, they are challenged to proactively manage their growth and development to prepare for the leadership roles they desire. ACT-IAC is planning a forum that will bring together a diverse mix of successful women leaders, who will provide an understanding of the steps they have taken to climb the corporate ladder to a successful leadership position. It is the intent of this forum...

DESCRIPTION Much of life involves obstacles and challenges that are meant to wear everyone (government, industry, and individuals) down but yet teach us a lesson. However, resiliency over time becomes very important and can be strengthened as we continue to find solutions and gain intelligence from lessons learned. Today, after over a year of a pandemic, the health ecosystem, the mass vaccinations, and health care in general still continue to...