After a year of uncertainty regarding the future of Medicare and the Affordable Care Act, Medicare professionals are back to business as usual — and so is ExL’s Medicare Conference. In 2018, the Medicare Conference once again arms attendees with methods and strategies to improve the quality, ratings, member engagement and health system alignment of your Medicare Advantage and/or Dual Eligibles program. Speakers representing health...

Medicare is still going strong after more than 50 years. Costs are stabilizing, care is more integrated and members are becoming proactive in managing their health. However, there is still significant room for improvement: Care for dual eligible is fragmented, health plans are struggling to improve star ratings, and CMS has published a handful of new payment reforms and changes to risk calculation and quality assessments. The Medicare Conferen...