The 2020 Vision: Enhancing Security in the Government and Law Enforcement with Innovative Biometric Data and Technology. Biometric technology has altered and transformed security in the United States and beyond. The fiscal year 2020 Budget request of $269.6M for the Office of Biometric and Identity Management clearly identifies a continuous advancement in mobile biometrics, automation, contactless passage, verification, multimodal and analysis...

We have released our full event guide for the 5th Annual Government IT Modernization Event, taking place this July 29-31 in Washington, D.C. Be amongst federal and state executives and learn how they are capitalizing on their renewed momentum to boost the efficiency, performance, and security of their agencies’ IT systems. All active government professionals attend at no cost. Our confirmed speakers include: Frank Konieczny, Chief Techno...

Safely integrating commercial drones / unmanned avaitation vehicles in to the national airspace The Drones Middle East Conference supported by the General Civil Aviation Authority is the only conference in the region that focuses on the commercial use of drones and provides an in depth understanding about the regulatory and approval process for drone operations.In its 2nd edition, the conference will focus on the drone technologies available,...

It is no longer a question of IF, but WHEN your organization will be hacked. Protecting your data from even the most minor breach can be both a complex and costly process. With growing pressure to uphold client and customer loyalty as well as protect their data, this a crucial time to address why investing in the latest software and analytics solutions is fundamental for your business's success in such vulnerable times. You asked, we listened!...

Be part of the Middle East’s only government-focused contact centre event from 17-20 May 2015 in Dubai, UAE, which will facilitate high-level strategic discussions and share peer-led case studies addressing the biggest challenges in delivering a world-class customer experience in the contact centre. Why attend? 1. Gain local and international insights that you can’t gain anywhere else: We have pushed the boundaries to bring togethe...

IQPC’s 11th HR Metrics Summit will assemble experts and executives from cross-industry HR departments who will discuss the methods of validating HR’s role within an organization and develop strategies for resolving company and industry wide challenges. Learn About: Using HR Metrics to Drive Activity & Business Functions Predictive Analytics Data Sets: What Matters to You and Why? What are the right Metrics to track? NEW for 201...

CALL CENTRES PROGRESSION TO A DIGITAL COMMUNICATION CENTRE Live Debate Round Table Case Studies Led By Expert Speakers Panel Sessions Customer management IQ is proud to be bring you our 7th Annual Call Centre Week Canada Summit. We are transitioning the event to just be once a year to bring you a bigger & more impactful group of speakers. Our focus will be to provide you with cutting edge insights and strategies from Directors of successfu...

What is Water Infrastructure Indonesia? By 2015, it is estimated that more than US$6 billion will be needed to reach 68,87% national clean water coverage target in Indonesia from its current coverage. That would mean US$2 billion opportunities every year for industry players with interest in water infrastructure projects. Water Infrastructure Indonesia will provide comprehensive picture on what’s going on in Indonesia, what water infrast...

After 9 years of being the definitive strategic HR event in Asia, we are back with our milestone year: 10th Annual HR Shared Services & Outsourcing Summit. With over 300 attendees supporting us throughout the years, in 2012 we are turning the spotlight on to 2 key focus areas: Strategic implementation to align with business goals Driving value-added initiatives and evaluating cost reduction methods to stretch ROI Drawing the end-to-end roa...

Streamlining Government Contact-Center Systems and Practices to Optimize Organizational Efficiency and Productivity With a constantly growing demand for government contact centers and the introduction of new acts and regulations, public sector contact-center professionals must be up to date with the latest in technology solutions and practices. The Government Contact Center Summit 2011 in Washington, D.C. will explore the solutions to the prob...