The major climate trends and Challenges will continue to reshape society and we can only expect the impact to society to grow. For many within government, industry and academia, environmental, economic and health concerns are clearly at the top of the agenda, and the need to mitigate the impact of climate and Climate related disasters will bring profound Impacts this year and beyond. Often, we resort to technology and innovations to be the sol...

DESCRIPTION: The Shared Services concept of sharing a service or critical expertise across multiple business or mission functions within a particular agency or across multiple agencies has been around for many years with the intent of building high-quality capacity through economies of scale. The goal for Shared Services is to improve quality, consistency, and timeliness, reduce duplicative investments, and provide cost effectiveness of servic...

PurposeTo create a forum that fosters interaction and knowledge sharing between small businesses, government officials, industry experts, and large/ prime businesses. The aim is to equip attendees with knowledge and tools to help access government contracts, navigate regulatory demands, explore contracting, subcontracting, or teaming arrangement opportunities, and stay updated on pertinent topics important for small business growth. Objectives...

DESCRIPTION: Government and industry leaders are embracing an accelerated pace of Change. Digital Transformation is an approach they use to identify potential disruptions, create or modify status quo business processes, work culture, and customer experience, to meet the evolving challenges and promote used in government and industry to create or modify the status quo business processes, work culture, and customer experience to meet he evolving...

DESCRIPTION: Generative Artificial Intelligence and Emerging Technologies have entered the government procurement environment and from everyone’s perspective these technologies are here to stay. These newer technologies enable us to re-imagine service delivery and provide more efficient operations; however, there are still concerns about ethical and legal implications, intellectual property rights, data and privacy protection, and more....

Join us for an insightful session as we sit down with Stephanie Shutt, Director, Office of Operations and Innovation within the Federal Acquisition Service at the General Services Administration. Stephanie brings a wealth of experience and expertise in government services and procurement, making her a trailblazer in fostering innovation and efficiency within the public sector. Ms. Shutt will share her valuable insights on navigating the comple...

The past three years have accelerated the pace of change in federal technology which has enabled virtual talent and qualified workforce, access and utilization of multiple digital channels, and a revitalization of customer experience across multiple services. In our new world, each of these elements are imperative in order to function in the work environment. Even Clare Martorana, Federal CIO at Office of Management Budget commented that only...

The purpose of Imagine Nation ELC is to bring together the government technology community to discuss the issues facing government and work together to develop practical solutions and innovative strategies. We expect over 750 executives from government and industry to participate in what has been described as the “best event in the government technology arena.” Imagine Nation is planned and assembled by a planning committee of exec...

Presidential Policy Directive 21 (PPD-21) advances a national policy to strengthen and maintain secure, functioning and resilient critical infrastructure that is vital to the public and to the Nation’s safety, prosperity and well-being. The Nation’s critical infrastructure is diverse and complex, but policies and procedures are needed to reduce vulnerabilities, minimize consequences, identify, and disrupt threats, and hasten respo...

According to a recent McKinsey report, government services still lag private sector services when it comes to “customer-experience-satisfaction.” However, data is helping government reimagine how services are delivered in the digital era. AI, automation, and customer journey analytics can turn data into powerful building blocks of understanding the customer experience (CX). The challenge will be doing it amid a proliferation of dat...