If two heads are better than one, what can hundreds of government contact center professionals offer you and your organization? That's the "founding question" of the Association of Government Contact Center Professionals — and the answer expands every year! Created by government contact center professionals for government contact center professionals, AGCCP exists to educate and support our members and uplift our profession. By sharing k...

The Social Media Strategies Summit for Public Agencies & Government features in-depth sessions from local, state, and federal government agencies leading the way in social media strategy and community engagement. Over the course of 2 days, you’ll learn about best practices and frameworks that build the foundations of a sustainable, scalable social media policy that empowers your team to serve your constituents best. For more informat...

Information. Elevated. You are cordially invited to join your peers in the global information management community for three days of collaborative learning designed to apply modern mindsets and methodologies to the business of information optimization. Your role as an Information Management Professional is always evolving. The time is now to focus on expanding your knowledge of what should be created and captured and how to extract intelligen...

The Social Media Strategies Summit for Public Agencies & Government features in-depth sessions from local, state, and federal government agencies leading the way in social media strategy and community engagement. Over the course of 2 days, you’ll learn about best practices and frameworks that build the foundations of a sustainable, scalable social media policy that empowers your team to serve your constituents best. For more informat...

Communication has changed in the last year. Are you keeping up? Marketing and branding activities are very important now more then ever. Bridging the gap between brand and business are essential. More than ever, people and companies are now embracing marketing, communications and realizing the impact their brand has on the decision making process. Effective branding and creative marketing is needed now in order to stand out in the large gover...

The Social Media Strategies Summit for Public Agencies & Government features in-depth sessions from local, state, and federal government agencies leading the way in social media strategy and community engagement. Over the course of 2 days, you’ll learn about best practices and frameworks that build the foundations of a sustainable, scalable social media policy that empowers your team to serve your constituents best. 2 DAYS, 15 SESSIO...

The National Board of Directors (NBOD) and I are pleased to announce the first Virtual Leadership Summit for government employees scheduled for July 20 – 24, 2020. This training is just for you; no per diem, no travel, just TRAINING at a low registration rate! Following increased and overwhelming concerns about the COVID-19 virus, FEW remains resolved that your safety is our priority and the best way to proceed during such an unprecedent...

To protect the health and safety of attendees, this event has been moved to online-only due to COVID-19 concerns. New Dates: 6/22-6/26/2020 #SHIFTHAPPENS CONFERENCE 2020 IS NOW #SHIFTHAPPENS WEEK ONLINE Join us for the now FREE 2020 #ShiftHappens Week Online! Over the course of a week, you will learn best practices on digital workplace continuity and productivity from industry leading organizations. Each day will feature two amazing sessions f...

Save $500 when you register by Aug. 31st. October 15 – 17, 2019 | Chicago Click here to see the full schedule.Follow and Tweet #ALI_GovComms Explore proven strategic approaches paired with actionable tactics you can implement as soon as you return to your agency. Take a digital approach to citizen engagement in order to increase involvement, engagement, and help your agency achieve mission-critical results.

Pure//Accelerate is is the place where IT change agents go to build skills, network, and gain the tools to excel. Get ready to dig deep. With more than 130 breakout sessions, you're going to need a plan of attack. Becoming a thought leader, challenger, and innovator doesn't happen by accident. Get the information you need to be a thought leader, challenger, and innovator. Immerse yourself in the evolution of the virtualized, hyper-accelerated,...