Staying current in DFIR is more than just doing the job daily. It takes work. Those who put forward an effort to research, train and share seem to carve a special place for themselves in this community. Do you have what it takes? Do you want to do more in forensics and with your education? This talk will walk you through lessons learned and methods to get the most out of DFIR and enhance your daily work.

State and local governments are expected to deliver projects that adhere to regulatory compliances, Diversity, Equity and Inclusion requirements and other standards. New funding opportunities, such as those made possible by the Infrastructure Investment and Jobs Act also require governments to meet different equity markers. Agencies need to streamline the tracking and reporting of performance metrics to take full advantage of future financing...

When bad actors are looking to commit cybercrimes, they follow the path of least resistance. Unfortunately, that path often leads them to local governments. Cities, counties and municipalities have seen a surge in ransomware attacks, but strengthening their cybersecurity systems can be a challenges with limited budgets and IT security resources. A shared cybersecurity model helps under-resourced localities leverage their collective knowledge,...

Shared services and Global Business Service leaders have fully recognized the need to transform their delivery capabilities to support rapidly changing business and competitive requirements. The 2022 Global Business Services Conference will provide service delivery leaders with perspectives, practical examples, and real-life stories. Hear from leaders of the most successful service delivery organizations – on the what’s, why...

Digital transformation and advances in technology have heightened constituent expectations, especially when it comes to making payments. More than ever, end users want a fast, streamlined transaction that comes with plenty of transparency and additional information. Providing these enhanced transaction features come at a cost. One way to minimize those costs is by implementing a service fee program, which can be applied to a variety of payment...

Efforts to breach U.S. voting systems and influence election outcomes by state-sponsored, criminal and malicious insider actors are only growing in sophistication. More than ever, local and state government agencies must be able to rely on dynamic, full-spectrum security solutions that protect the entire election process and those who work to preserve outcomes. A phased approach is required to ensure risks are fully mitigated before, during an...

Less than half of respondents to a Center for Digital Government (CDG) survey targeting mid-sized cities and counties rate their organization’s use of data in decision-making as "effective" or "very effective." This is despite the fact that increasing the use of data in decision-making was their top listed priority. Local governments know that data is a critical part of better serving constituents, making intelligent decisions around whe...

Let’s face it, your residents expect online options to pay for nearly any type of service or fee today. But meeting this demand often isn’t easy in government. Fragmented systems operated by multiple departments, unique regulations and compliance requirements, clunky reconciliation processes — they all make it harder to provide the seamless convenience people want. Find out how jurisdictions are solving this challenge by adop...

Every leader knows driving successful change requires building a plan, aligning your team, securing the resources, managing the execution and communicating impact. The challenge is that they do this while juggling daily operations and resourcing challenges, competing priorities and disparate data sources. Without the right performance management processes and tools, government leaders are struggling to manage their agencies strategically. The...

Reduced budgets and limited resources aren’t new problems. Between the Great Resignation, the move to remote work and the increased resources it takes to support a mobile workforce, most IT service desks are understaffed and overburdened. Mundane, repetitive tasks not only steal hours from your team, they also hurt job satisfaction and morale, making it even harder to retain staff. How can you put more time in the day for your organizati...