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At Your Service (Customer Service)
Customer service excellence will give you the competitive advantage you need to survive in a tough and increasingly uncertain business climate. In today’s customer-oriented business environment, "people skills" are critical for personal and organizational success. How you handle your customers can directly affect your individual goals as well as your team’s and company’s performance. This customer service webinar will provide...
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Government Cloud Computing: The Latest...
As Cloud Computing approaches maturity it is transforming the face of enterprise IT. In the public sector, government organizations are aggressively moving to capitalize on the cloud’s myriad benefits to increase operational efficiency and reduce cost of ownership. These benefits apply to crucial areas such as IT consolidation, shared services and public-facing citizen services.Even though cloud solutions are becoming commonplace, there...
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