If two heads are better than one, what can hundreds of government contact center professionals offer you and your organization? That's the "founding question" of the Association of Government Contact Center Professionals — and the answer expands every year! Created by government contact center professionals for government contact center professionals, AGCCP exists to educate and support our members and uplift our profession. By sharing k...

The Social Media Strategies Summit for Public Agencies & Government features in-depth sessions from local, state, and federal government agencies leading the way in social media strategy and community engagement. Over the course of 2 days, you’ll learn about best practices and frameworks that build the foundations of a sustainable, scalable social media policy that empowers your team to serve your constituents best. For more informat...

Information. Elevated. You are cordially invited to join your peers in the global information management community for three days of collaborative learning designed to apply modern mindsets and methodologies to the business of information optimization. Your role as an Information Management Professional is always evolving. The time is now to focus on expanding your knowledge of what should be created and captured and how to extract intelligen...

Welcome to where anything is possible. NAB Show is the world’s leading marketplace for unbridled innovation, unmatched connections and transformative technologies shaping the future of media and entertainment. Hundreds of exhibitors. High-caliber education. Best-in-breed products. All here waiting for you. And — it’s an entirely reimagined experience. Now more intuitive than ever, you can pick your path among three carefully...

Due to the continuing COVID-19 pandemic and associated travel and logistical challenges, NAHRO is compelled to pivot to a virtual Washington Conference on March 28-30. While we’re deeply disappointed that we can’t see you all in person this March, we’re committed to giving you an exciting, information-packed virtual experience with all the networking, learning and advocacy opportunities you’ve come to expect from NAHRO....

The Social Media Strategies Summit for Public Agencies & Government features in-depth sessions from local, state, and federal government agencies leading the way in social media strategy and community engagement. Over the course of 2 days, you’ll learn about best practices and frameworks that build the foundations of a sustainable, scalable social media policy that empowers your team to serve your constituents best. For more informat...

Communication has changed in the last year. Are you keeping up? Marketing and branding activities are very important now more then ever. Bridging the gap between brand and business are essential. More than ever, people and companies are now embracing marketing, communications and realizing the impact their brand has on the decision making process. Effective branding and creative marketing is needed now in order to stand out in the large gover...

The Social Media Strategies Summit for First Responders is the only conference dedicated to how public safety professionals can leverage social media to better serve their communities. Over the course of 2 days, you’ll learn strategies and tips for tackling issues most important to first responders including social media and crisis communications, humanizing staff, improving agency reputation, and building relationships with your communi...

The mission of the Federal Data Strategy is to leverage data as a strategic asset to grow the economy, promote transparency and increase effectiveness of the Federal Government. Key government officials have been developing a long-term, government-wide Federal Data Strategy to leverage government data to allow use by the public, business and researchers. 2021 will continue to be a year of action for the Federal Data Strategy. The Federal Data...

The Social Media Strategies Summit for Public Agencies & Government features in-depth sessions from local, state, and federal government agencies leading the way in social media strategy and community engagement. Over the course of 2 days, you’ll learn about best practices and frameworks that build the foundations of a sustainable, scalable social media policy that empowers your team to serve your constituents best. 2 DAYS, 15 SESSIO...