From adopting ITIL to embracing automation, learn how IT leaders in the public sector are improving IT Service Desk outcomes. Join for a discussion with Abigail Ferguson, Customer Success Manager for Madison, Wisconsin, and Jon Rike, CIO for Dayton, Ohio, as they share their journeys. A recent national survey conducted by the Center for Digital Government (CDG) among state and local government IT professionals revealed that only 38% of respond...

Are you ready to transform customer experience? Join our free virtual conference where you'll learn how to harness the power of generative AI to streamline your operations, improve customer service, and increase employee happiness. Hear from industry experts, AWS customers, and partners about the latest trends in CX transformation. With sessions focused on an innovative business journey and exploring top CX use cases, learn how organizations o...

Join us virtually May 7, 2024 at 8:30 am ET! Facing attacks of increasing scope, scale, and frequency, today’s public sector cybersecurity leaders are challenged like never before. As they work tirelessly to defend their networks and systems, it’s essential for today’s cyber decision makers to remain mindful of broader trends and capabilities that could help them improve their posture. From establishing and incorporating zero...

Discover what you need to succeed in the era of AI. From inspiring keynotes to exciting breakouts and demos, don’t miss these three action-packed days. Bring your questions — and leave with the answers you need to infuse intelligence into every corner of your business. Get excited for three awe-inspiring days at Knowledge. Highlights include: Daily keynotes with ServiceNow leadership An immersive expo showcasing platform intelligen...

Achilles Systems, a fictitious IT service provider to human resources teams in medium and large businesses, has fallen victim to an attack in which sensitive customer data and, potentially, customer networks, have been compromised. Achilles has a small security team who has historically focused on basic controls and compliance. However, it seems clear this attack was the work of a sophisticated adversary capable of circumventing the controls i...

The second Air Dominance Summit will bring together over 200 senior U.S. and international leaders from the fighter aircraft community – all tirelessly dedicated to securing air supremacy in an evolving and contested threat landscape. Against the backdrop of rising tensions in the Pacific and the pressing need to outpace adversaries, we will assess how the U.S. and her allies can prepare for the changing character of modern air warfare a...

The Association of the United States Army’s 2024 LANPAC Symposium & Exposition is a world-class, international event highlighting the role of land forces in the Indo-Pacific theater and their contributions to the Joint Force in peace and war. The strategic location of Hawaii brings together government and industry representatives from our allies in the Indo-Pacific theater. Over the course of three days, Industry and the U.S. interag...

You’re invited to the inaugural Amazon Web Services (AWS) Innovate Day: Federal Civilian Government. Join fellow government leaders, industry partners, and AWS executives and SMEs to explore the artificial intelligence (AI) imperative in federal government. This one-day event will discuss pressing questions around AI, emerging technologies, and driving innovation with the cloud. You can expect to: Discover the latest IT mission transform...

The Women in Technology World Series lands in Washington DC uniting a community of over 1000+ women and underrepresented technologists!Prepare to be inspired, uplifted, and connected as we come together to drive change and amplify the voices of those forging the path ahead through our theme, Digital X Human; an exploration into the convergence of tech and human potential to create a sustainable and inclusive future for us all.Join us on May 15...

Slowing growth, persistent high inflation, scarce expensive talent and global supply constraints continue to add pressure and drive volatility for CFOs and finance executives. What are leading CFOs and finance executives doing today to set their organizations apart in the next phase of the cycle? Join us at Gartner CFO & Finance Executive Conference 2023, to explore this year’s theme, Autonomous Finance: Unlock Growth Opportunities a...