2 events found
+ 81 past events found
Back to Search Begin New Search Save Search Auto-Notify
Navigate Top Consumer Trends to Reinven...
This webinar will be a data-driven discussion on how consumer expectations have evolved and which trends will have a lasting impact on health care. Attendees will have the opportunity to dig deeper on which technologies are necessary to win in a digital-first future and how to incorporate key elements (and avoid pitfalls) of a re-imagined member communications strategy. Join this webinar and learn how health plans can future proof their enviro...
December 9, 2021
Organizer: World Congress
Location: Webcast
Add Favorite
Adopt a Customer-Centric Strategy to Op...
With consumer-experience related metrics now determining more the 57% of overall Star ratings by 2023, it is important for MA plans to not only focus on quality and closing HEDIS care gaps but to also prioritize member experience and engagement. Moreover, the pandemic has underscored the need for plans to strengthen their outreach efforts and reengage their members to ensure they receive timely access to care. To positively impact an individua...
December 15, 2021
Organizer: World Congress
Location: Webcast
Add Favorite
Back to Search Begin New Search