Industry Insider — Texas Member Briefin...
Join your colleagues at this in-person exclusive briefing for Industry Insider – Texas members with the CIO and CISO of the Texas Department of Family and Protective Services (DFPS). DFPS works with communities to promote safe and healthy families and protect children and vulnerable adults from abuse, neglect, and exploitation. DFPS has five major programs that do this important work: Adult Protective Services Protects the elderly and pe...
Improving Public Sector CX
Sterling customer experience does not happen by accident. Rather, it requires a proper mix of strategy, people, culture change and technology over time to improve how people interact and engage with federal agencies. The ‘Improving Public Sector Customer Experience’ virtual workshop will focus on how agencies are improving customer service and memorable customer experiences. The event agenda will cover what is working, what is new...
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