Join us for Amazon Connect 101, a 6-hour virtual workshop exploring core concepts related to the provisioning, configuration, and management of Amazon Connect. We’ll cover a slightly technical mix of business and practical applications, such as: Various Amazon Web Services (AWS) that can be leveraged alongside Amazon Connect A sneak peek at new product feature releases for Connect A glimpse into available integration methods to CRM, WFM,...

This event will showcase GSA solutions that enable you to safeguard the future of your organization. Earn 3 continuous learning points (CLPs) in this free IT acquisition training! Join GSA and CISA experts to learn how to: Prepare for emerging technology such as quantum computing and Artificial Intelligence Plan for national security implications and threads like an AI directed cyberattack Access GSA’s solutions to stay compliant and mit...

AI’s versatility is transforming today’s workplace, offering a comprehensive AI stack tailored to modern work demands. By integrating collaborative AI tools throughout your organization with Microsoft 365, you not only enhance your entire work and meeting experiences but also ensure compliance and security, safeguarding your data and operations. This approach unlocks the genuine potential of your AI investment while maintaining re...

We are thrilled to invite you to this exclusive event where you will have a unique opportunity to sit down with our fantastic subject matter experts to discover more on how Microsoft can revolutionize your work processes and empower your organization to achieve more!Microsoft Security CopilotMicrosoft Security Copilot is the first security product to enable defenders to move at the speed and scale of AI. This security-specific model incorpora...

Join us at Microsoft Tech Brief: Securely Migrate and Modernise SQL Servers with Azure, in this afternoon session we dive into the technical intricacies, explore whiteboarding, architectural insights, and live demonstrations. This journey is tailored for IT Implementers, and it's the next chapter of your Azure adventure. Technical level:    This is a foundational-to-intermediate-level course. Attendees should have a basic un...

Effective enterprise governance sets the framework of accountability for leadership to make decisions that define and deliver outcomes. Hence, achieving business and IT alignment is crucial for executing and accomplishing business goals. CIOs need access to practical tools and techniques that enable them to make decisions that are strategically and operationally aligned with how technology is used across the enterprise, yet too often CIOs do n...

In March 2022, the U.S. Department of Justice stated“Inaccessible web content and/or documents means that people with disabilities are denied equal access to information. An inaccessible website and documents can exclude people just as much as steps at an entrance to a physical location”. How is your organization addressing document accessibility, security, and usability? How are you leveraging your document as a digital ambassador...

This webinar shares how agencies can procure cloud computing. You’ll learn about the advantages of cloud computing, and how to use GSA’s contracts to make the cloud acquisition process easier and more efficient. There’s no charge for this event! Join us to: Get valuable information about cloud computing and its benefits to government Gain an overview of how GSA helps agencies with cloud acquisition Learn everything you need t...

Tips for Advocating and Optimizing Mission IT Assets Every agency expects a return on their investment in federal IT – especially finance managers and program executives who must make choices between spending on IT versus other program priorities. But few agencies know how to measure ROI. At this event, IT acquisition and management experts will discuss how to measure ROI, how to estimate future ROI, and when/where ROI is important to fe...

Container application performance is critical for the U.S. Environmental Protection Agency's (EPA) effective management of environmental data and enforcement of regulations. High-performance applications ensure timely decision-making and enhance scalability, enabling the agency to respond swiftly to emerging challenges. Join industry experts on April 24th and learn how to meet mission objectives, protect sensitive data, ensure the resilience o...