Improved technology and innovative implementation are part of an improved customer experience. But it’s really much more than just implementing technology that creates an overall better customer journey. During this webinar, you will learn how CX experts from the Department of Homeland Security, Department of Veterans Affairs and Energy Department are implementing strategies and initiatives to improve customer experience.

During this webinar, top government information security executives and industry experts will reflect on their accomplishments along with the people and technology that made these programs so successful.

During this exclusive webinar, top federal technology executives and industry experts will discuss innovations, successes and the future of healthcare IT in government.

Connecting employees with the right health care coverage is a challenge for any company, but connecting veterans coming back to the workforce requires unique considerations. During this exclusive webinar, moderator Tom Temin and agency and industry leaders will discuss what opportunities and resources are available for veterans and how employers can better meet the needs of veterans. Learning objectives: Task Force Movement overview Tracking h...

During this exclusive webinar, moderator Jory Heckman and guest James Ross, principal deputy inspector for investigations at the VA Office of Inspector General will explore fraud investigation and data protection strategy at the VA Office of Inspector General. In addition, Greg Schlichter, director of research and consulting for public sector at TransUnion will discuss proactive fraud prevention and mitigation strategies from an industry persp...

Connecting employees with the right health care coverage is a challenge for any company, but connecting veterans coming back to the workforce requires unique considerations. During this exclusive webinar, moderator Tom Temin and agency and industry leaders will discuss what opportunities and resources are available for veterans and how employers can better meet the needs of veterans. Learning objectives: Task Force Movement overview Tracking h...

In this exclusive webinar edition of Ask the CIO, host Jason Miller and his guest, Kurt DelBene, assistant secretary for information and technology and chief information officer with the Department of Veterans Affairs will dive into zero trust and the future of training and automation at the VA. In addition, Tom Roeh, director of systems engineering at ExtraHop will provide an industry perspective. Learning Objectives: Zero trust overview at t...

The cloud continues to play an integral role in driving innovation at federal agencies. As uses become increasingly complex, how can agencies ensure data is secured? During this exclusive webinar, you will learn how top federal IT executives are implementing effective strategies and technology around cloud computing.

How are federal agencies actively pursuing ways to improve the interactions with their constituents? During this exclusive webinar, we will discuss effective approaches taken by the Department of Veterans Affairs, the Office of Management and Budget, the IRS and industry leaders to improve the experience of constituents who interact with the government. Learning objectives: Defining Customer Experience from an Agency Perspective Relevant Tools...

1 Hour Thought Leadership Program-hosted by Luke McCormack, Former CIO, of the Dept. of Homeland Security-Profiling 5 Major Federal Chief Information Officers at DHS-OMB-Justice-DISA & GSA discussing their Best Accomplishments and Best Practices during 2018