Building Program Awareness: Communication Strategies that Drive Outcomes Successful digital service adoption begins long before a form submission. Agencies benefit most from creating awareness campaigns that highlight program benefits, and journey mapping the user experience to ensure seamless adoption. Discover the value of multi-channel, customized communications strategies that attract individuals to program enrollment. Join experts to lear...

When COVID-19 hit, it put government communicators to the ultimate test. They had to reach as many citizens as possible with critical updates even when there were multiple crises at once. Join us as we discuss how to put our recent crisis planning eBook into practice and use govDelivery to enhance reach and engage more people. Join us to: Dive deep into audience development, messaging, and measure impact to ensure community health and safety....

During a crisis, effective communications can be the difference between confidence or doubt, security or discord, and ultimately, success or failure.With the continued focus on COVID-19, demonstrations, and the upcoming severe weather season, government teams need a repeatable playbook that can account for multiple crises at one time.Join Granicus to gain a better understanding of:Managing a multi-crisis mindset through a step-by-step communic...

Short-term vacation rentals are not regulated in the same way as traditional lodging industries. Safety requirements for these properties vary widely across jurisdictions, challenging the well-being of residents and visitors alike.Join Granicus for a complimentary webinar that will discuss the vital safety issues that are often overlooked as well as discussing the resources and technology available to local governments to ensure community safe...

The coronavirus pandemic raised the bar for what qualifies as “being prepared.” Join us May 20th to discover fundamental ways of thinking about crisis response that face the post-coronavirus reality we’ve entered. From building your crisis communications playbook, preparing your community in advance, addressing misinformation, and applying the right tone, you’ll learn frameworks, tactics, and examples that impact govern...

Learn how the Census Bureau is maintaining their mission to count every American despite unprecedented disruption caused by the pandemic. How do you continue striving toward your agency objectives when the ground beneath you is shifting fast? For government communicators, the coronavirus pandemic has quickly changed both the broader context of messages and, for many, the message itself. This dramatic new reality requires the kind of strategy t...

Join us on October 24 and you’ll get a front row seat to strategies and tactics of communications that drive behavior change, and help your organization accomplish it mission. Hear from organizations on how they faced mission-driven situations and how they measured success: LA County safely evacuated 250,000 people in less than 24 hours Leon County directed donations to people in need during hurricane Harvey The State of Michigan fed ove...

No individual or organization can prevent or fully predict natural disasters, imminent threats, or local tragedies. However, communications officers are expected to be prepared to address citizen safety and well-being in the event of a crisis. Is your organization prepared to successfully navigate an unforeseen disaster? Join us to hear more about how to make your organization more resilient and learn from those who’ve weathered the stor...

A discussion on ensuring your constituents get the information they need when disaster strikes. Is your organization resilient enough to continue operating when a natural disaster or crisis strikes—while also communicating critical information to stakeholders? In moments like those, communications experts like you need to act to ensure everyone stays safe and that what’s being communicated to the public is factual. If a hurricane i...

As the national hub for situational awareness, the Department of Homeland Security (DHS) is tasked with communicating critical information to the public - often under urgent conditions.Join this complimentary webinar to hear from LCDR John Dewey, Watch Supervisor at USCG Cyber Command, DHS, to learn best practices for executing strategic and secure crisis communications.Learn how the Watch Office:Sends out mass notifications in under one minut...