Join Granicus for a complimentary webinar to hear how the City of Unley’s transformation program replaced complex, paper-based processes with a full range of customer-driven digital services that are available 24/7. The Council-endorsed strategy was based on three guiding principles: Streamline service delivery around the community Approach all activities from a customer perspective Empower the City of Unley's workforce Register toda...

Part of the webinar series: Elevate your Digital Engagement Fewer government agencies are content with one-way communications where they can only send information out to their constituents or communities without a way to hear back. Learn how you can use the latest integrated communications solutions to close that communication loop and provide insight into how the community views plans and projects. Topics covered include: Managing lists and s...

In the post-pandemic environment, seamless digital service has become a necessity for governments and their constituents. Being able to fill out multiple forms in one place has removed what was once seen as a necessary nuisance by constituents, removing forms as a barrier and ensuring fulfillment of requested services. But how can agencies put these ideas into effective practice?Join Granicus for a complimentary 45-minute webinar to examine ho...

Join Granicus online on Thursday, July 7th, and Tuesday, July 26th for their upcoming webinars to hear from veteran records manager, Cindi Mansell, as she discusses topics around the Freedom of Information Act (FOIA). Walk away from these webinars with tips you can take back to your organization based on Cindi's many years of experience. How to Build the Business Case for FOIA Software Realizing it’s time to modernize through software co...

The squeaky wheel gets the oil as the adage goes. But what happens when that squeaky wheel only represents a small portion of your stakeholders? You could end up making a decision or policy change that causes problems for the greater body of your constituents. How can federal agencies mitigate the risks of only engaging with the most vocal of their stakeholders? To help, Granicus is bringing you 4 strategies to spark public engagement. These s...

We offer weekly live training sessions for the most commonly used features in govDelivery. These training sessions last roughly one hour and are conducted by a member of our Training Team. Using Zoom, you'll be able to view the computer screen of our training leader as they walk you through important tasks and functions within govDelivery. If you register for a session, but can't attend, that's OK! Please feel free to sign up for another sessi...

We offer monthly live training sessions on the Advanced Package features of govDelivery. These training sessions last roughly one hour and are conducted by a member of our Training Team. During the session your trainer will review the Campaigns functionality, including A/B Testing, Welcome Campaigns, Drip Campaigns, and Re-Engagement Campaigns. We will also review the Segmentation feature. Using GotoWebinar, you'll be able to view the computer...

We offer monthly live training sessions on the Advanced Package features of govDelivery. These training sessions last roughly one hour and are conducted by a member of our Training Team. During the session your trainer will review the Campaigns functionality, including A/B Testing, Welcome Campaigns, Drip Campaigns, and Re-Engagement Campaigns. We will also review the Segmentation feature. Using GotoWebinar, you'll be able to view the computer...

For many public sector communicators, the rush to send mass announcements about COVID-19 health information is being replaced by a need to inform a variety of audiences at scale for everything that’s come after. Whether communicating community risk levels, sharing testing information, or handling any number of unexpected scenarios, your audience will put new demands on your work. How do you do it well — at scale? In this webinar, y...

We offer weekly live training sessions for the most commonly used features in govDelivery. These training sessions last roughly an hour and are conducted by a member of our Training Team. Using GotoWebinar, you'll be able to view the computer screen of our training leader as they walk you through important tasks and functions within govDelivery. You can check your system settings at any time before the session using the following link to ensur...