Best Practices for Effectively Communic...
The art of communication is key to public records request management. According to a recent study, approximately one in three people say the most important aspect of customer service is speaking with a knowledgeable and friendly agency representative. Clerks and records managers are often the first, and sometimes only, personnel within an agency that community members interact with. Ensuring that this is a positive experience is important to b...
Department of Veterans Affairs Digital...
The Department of Veterans Affairs and Granicus are hosting the VA Digital Engagement Day, a free communications workshop on April 2nd at the Granicus office in DC. Granicus’ govDelivery administrators, program managers, public affairs specialists and communications professionals are encouraged to register to learn best practices and share knowledge of VA’s digital communications efforts across the enterprise. A hot breakfast with...
April 2, 2019
Organizer:
Granicus Location:
Washington, DC
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