Social media is a powerful tool in a local leader's arsenal--it's an easy way to reach people quickly and has a massive number of users. Social media posts can get information to residents quickly when necessary. However, it's not a place for effective community engagement. While social media is widely used, misinformation runs rampant on these platforms, and they can be a toxic place. Social listening--spending time and resources trying to de...

To celebrate the close of our 2022 awards season, we’d like to invite you to a digital banquet honoring all the public servants who work tirelessly behind the scenes to increase awareness of programs, improve outdated processes, and inspire civic action. All public servants — and those who support them — are invited to attend. This (digital) banquet will recognize all the 2022 Digital Government Awards nominees and announce t...

To protect the health and safety of attendees, this event has been moved to online-only due to COVID-19 concerns. New Date: 10/6/2020 Now is the time to chart a path to enhanced citizen engagement, automated and streamlined processes, and efficient long-term revenue capture. Attend this unparalleled, virtual event to learn directly from innovative government leaders on how you too can use technology to build resiliency and reimagine our collec...

Here's a whole category of communication tactics available to government agencies that can help move your audience across the finish line. These tactics include personalized reminders, automated confirmations, and real-time information requests and replies.Join your peers in Washington, D.C. for breakfast and communication insights. Specifically, you will discover:Strategies to connect your audience with the information they wantTactics that b...

It's inevitable: Staff leaves. And they take years of knowledge with them. While the remaining team members do the best they can, work stalls and things get missed. The good news? There are proven methods for preventing and alleviating the pains of personnel changes. Register today to gain an understanding of proven methods for preventing and alleviating the pains of personnel changes. Join us for a breakfast meeting to learn:Ways to improve p...

The 2019 Granicus National Summit is the premier gathering for government officials interested in using technology to better improve the citizen experience. Last year, more than 1,000 government employees representing over 35 organizations attended the Summit in person and via live stream. This year, expect more great content, inspirational speakers, hands-on breakout sessions and networking opportunities. Granicus software and services empowe...