Please note: This training is limited to Federal/Military personnel. This course provides Delegation of Procurement Authority Training for GSA's 8(a) STARS III Governmentwide Acquisition Contract (GWAC) for IT services. The training defines GSA GWACs, identifies the features and benefits of the 8(a) STARS III GWAC, provides an understanding of 8(a) STARS III ordering procedures and outlines responsibilities of ordering contracting officers. Co...

The General Services Administration (GSA) is pleased to invite well established businesses to participate in our exciting new initiative - the Business Breakthrough Program. Business Breakthrough will offer businesses a robust workshop agenda full of up-to-date information on how to successfully navigate Federal contracting. Representatives from GSA, Industry and other Federal agencies will provide information and guidance including real-worl...

Making Your Website More Effective: Intro to Proven Usability Techniques Class Format: Two–Day Course Instructor: Hal Miller–Jacobs, UsabilityCoach.com Date: Wednesday – Thursday, February 10 – 11, 2010 Time: 9:00 am – 4:00 pm Place: Department of Labor (DOL) Directions to DOL Fee: $400 federal, state, or local U.S. government; $600 for non–government Course Description Almost anyone can put up a website or...

Measuring the Performance of Government Websites and Citizen Engagement Class Format: Two–Day Course Instructor: Alex Langshur, PublicInsite Date: Wednesday - Thursday, June 9 - 10, 2010 Time: 9:00 am – 4:00 pm Place: Department of Labor (DOL) Directions to DOL Fee: $400 for federal, state or local U.S. government employees; $600 for non–government participants Course Description Session 1: The strategic imperative to measure...

Content ROT: How to Find and Treat It Class Format: Seminar Instructor: Delia Konizeski, WelchmanPierpoint Date: Tuesday, June 1, 2010 Time: 9:00 AM – 12:00 PM Place: Department of Labor (DOL) Directions to DOL Fee: $50 federal, state, or local U.S. government; $75 for non–government Seminar Description With thousands of government websites, there is a lot of ROT (redundant, outdated, and trivial) content. You can't engage citizens...

Video Bootcamp Class Format: Two–Day Course Instructor: Michael Rosenblum, Rosenblum TV Date: Tuesday – Wednesday, May 25 – 26, 2010 Time: 9:00 am – 6:00 pm NOTE: the time of this course is LONGER than other two–day WMU courses. Place: Mathematical Association of America Carriage House Conference Center Washington, DCDirections to MAA Fee: $1,950 federal, state, or local U.S. government; $2,925 for non–gover...

Designing Forms, Surveys, and Dialogues for the Web Format: One-Day Course Instructor: Kathryn Summers, PhD, University of Baltimore Date: Wednesday, May 19, 2010 Time: 9:00 am - 4:00 pm Place: Department of Labor (DOL) Directions to DOL Fee: $200 federal, state, or local U.S. government;$300 for non-government Course Description This session will focus on designing registration forms, surveys, and engagement tools for a broad consumer audienc...

2010 Government Web Managers 2–Day Conference: Open Government and Citizen Engagement Date: Tuesday – Wednesday, April 27 – 28, 2010 Time: 8:00 AM – 4:30 PM (both days) Place: Renaissance Hotel, Washington, DC Fee: Fee: $250 for federal, state, or local U.S. government employees. Due to space limitations, this event is open to government employees only. Conference Description Join your peers for our biggest networking e...

Helping Your Site Visitors Engage and Succeed Class Format: One–Day Course Instructor: Janice "Ginny" Redish, PhD, Redish & Associates, Inc Date: Thursday, April 8, 2010 Time: 9:00 am – 4:00 pm Place: Department of Labor (DOL) Directions to DOL Fee: $200 federal, state, or local U.S. government; $300 for non–government Course Description Citizens come to government with their own goals and tasks in mind. Learn to focus yo...

Demo of the Quick & Easy Customer Profile Class Format: Webinar about our webinars Instructor: Nicole Burton, GSA Date: Tuesday, April 6, 2010 Time: 1:00 PM – 3:00 PM EST Place: Online Webinar* Fee: FREE Webinar Description Do you know who your customers are and how they're engaging with you online? In this demonstration, you'll observe a government agency web team completing a Quick–and–Easy Customer Profile for their we...