Delivering Seamless Digital Services We...
Government leaders recognize that creating efficiencies both empowers and enables their teams to perform their best. With modern government solutions, team members are enhanced with efficiency in their roles and the public is better served too. Join Granicus for a complimentary webinar series to discover how governments use Granicus solutions to simplify requests, encourage resident self-service, and create seamless automated workflows. Each w...
Elevate Your Digital Engagement Series
Improving the customer experience (CX) is top of mind for local government leaders because a positive CX can build trust, foster meaningful community engagement, and improve internal process efficiency. Join Granicus for a complimentary webinar to discover how governments are using Granicus solutions to improve CX during our weekly webinar series. Each week, Granicus solutions consultants will demonstrate how governments can leverage digital s...
Delivering Seamless Digital Services We...
Government leaders recognize that creating efficiencies both empowers and enables their teams to perform their best. With modern government solutions, team members are enhanced with efficiency in their roles and the public is better served too. Join Granicus for a complimentary webinar series to discover how governments use Granicus solutions to simplify requests, encourage resident self-service, and create seamless automated workflows. Each w...
CX Reimagined: How-to Create Equitable...
Digitizing government services provides a unique opportunity to engage and serve the public. But is your agency ensuring equitable access to program benefits? Building an inclusive, transparent federal government starts with strategic communications that drive program awareness and action. Governments benefit from communication strategies that create thoughtful interactions along the journey to enhance the digital experience. Join Granicus for...
Elevate Your Digital Engagement Series
Improving the customer experience (CX) is top of mind for local government leaders because a positive CX can build trust, foster meaningful community engagement, and improve internal process efficiency. Join Granicus for a complimentary webinar to discover how governments are using Granicus solutions to improve CX during our weekly webinar series. Each week, Granicus solutions consultants will demonstrate how governments can leverage digital s...
Delivering Seamless Digital Services We...
Government leaders recognize that creating efficiencies both empowers and enables their teams to perform their best. With modern government solutions, team members are enhanced with efficiency in their roles and the public is better served too. Join Granicus for a complimentary webinar series to discover how governments use Granicus solutions to simplify requests, encourage resident self-service, and create seamless automated workflows. Each w...
Elevate Your Digital Engagement Series
Improving the customer experience (CX) is top of mind for local government leaders because a positive CX can build trust, foster meaningful community engagement, and improve internal process efficiency. Join Granicus for a complimentary webinar to discover how governments are using Granicus solutions to improve CX during our weekly webinar series. Each week, Granicus solutions consultants will demonstrate how governments can leverage digital s...
How to Reach a Customer Satisfaction Ra...
Join Granicus for a complimentary webinar to hear how the City of Unley’s transformation program replaced complex, paper-based processes with a full range of customer-driven digital services that are available 24/7. The Council-endorsed strategy was based on three guiding principles: Streamline service delivery around the community Approach all activities from a customer perspective Empower the City of Unley's workforce Register toda...
Transforming Four Websites into One
Hosted by Mel Hagedorn, Granicus Director of Client Services, we will be chatting to Kirk Ratcliffe who heads up the City of Gold Coast’s Customer Experience team, and Dani Sargeant who leads the City’s Web Services team in their Customer Experience and Communications Branch. Join Granicus for a complimentary webinar to hear experts delve into the City of Gold Coast’s largest and most extensive web transformation project and...
Empower a Modern Government Experience
Whether working toward increased program participation, recruiting, and retaining qualified employees, or improving trust with government, an integrated experience strategy is the solution for fostering engagement. Public sector agencies that stay agile in the face of rising expectations recognize experience gaps and implement solutions to reduce internal and external process barriers. Join Granicus for a complimentary webinar to hear Carolina...
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