Join us in January 2024 at Hyatt Regency in Miami, FL, for the world's largest and most prestigious event dedicated to enterprise transformation and operational excellence. Celebrating 25 years of excellence, this special anniversary edition brings together the global transformation community. Discover the path to enterprise reinvention by re-imagining process, people, and strategy with a digital core. With 90+ speakers from world leading bran...

Customer Contact Week, the world's #1 customer contact event series, is making it's debut in San Antonio, January 30 - February 1, 2023. Join us for cutting-edge content from top executives and business leaders in the customer contact and CX industry. In 1999, Call Center Week was created to provide call center managers an opportunity to discuss best practices for customer service centers. More than two decades later, Customer Contact Week is...

Join us at The Hilton Alexandria Mark Hotel from May 29 - 30, 2019. Enjoy a jam-packed 2 days of sessions from government official leaders in the IA industry from: Bill Pratt: Director of Strategic Technology Management at Department of Homeland Security Guy Cavallo: Deputy CIO, Office of the Chief Information Officer U.S. Small Business Administration Stoney Trent: Chief Operations Officer, Joint Artificial Intelligence Center at Department o...