22 past events found
+ 5 on-demand webcasts found
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Dragon Speech Recognition: Increased Pr...
Looking to efficiently create documents and support specific requirements mandated by law for accessibility? From transcribing committee meetings and correspondence to drafting hearing notes and reports, Dragon Speech Recognition lets you do it all—faster and more efficiently. Attend this live webinar and learn about: The macro-issues that government professionals are facing today The key elements to consider when adopting AI-powered spe...
June 10, 2021
Organizer: Nuance Government Team at Carahsoft
Location: Webcast
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Unmatched Security Through the Power of Voice
The importance of security cannot be understated. Today's businesses rely on working with known customers in a friction-free environment and need to be confident that their customer is who they say they are. This is why leading organizations around the world are addressing this problem with Nuance AI-driven biometric security solutions. Nuance enables easy and secure authentication by identifying customers based on human traits. Join us for a...
May 26, 2021
Organizer: Nuance Government Team at Carahsoft
Location: Webcast
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Extraordinary Customer Engagement in th...
What if there was a single platform that combined the latest artificial intelligence innovations, natural language understanding, and the best of assisted service to enable exceptional customer engagement across all touchpoints? Nuance delivers this and more through virtual assistants, live chat, and messaging from automated tools for the savvy self-server to human assistance that gives the customer one-to-one personalized service. Interested...
April 22, 2021
Organizer: Nuance Government Team at Carahsoft
Location: Webcast
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Extraordinary Customer Engagement in th...
What if there was a single platform that combined the latest artificial intelligence innovations, natural language understanding, and the best of assisted service to enable exceptional customer engagement across all touch points? Nuance delivers virtual assistants, live chat, and messaging from automated tools for the savvy self-server to human assistance that gives the customer one-tone personalized service. Join us for a Nuance demonstration...
March 24, 2021
Organizer: Nuance Government Team at Carahsoft
Location: Webcast
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Unmatched Security Through the Power of Voice
Nuance Security and Biometrics solutions enable easy and secure authentication by identifying a person based on human traits like their voice, fingerprints, face, or how they use their devices. The importance of security cannot be understated. Today's businesses rely on working with known customers in a friction-free environment. This level of customer service requires organizations to be confident their customers' information. Leading organiz...
February 25, 2021
Organizer: Nuance Government Team at Carahsoft
Location: Webcast
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Extraordinary Customer Engagement in th...
What if there was a single platform that combined the latest artificial intelligence innovations, natural language understanding, and the best of assisted service to enable exceptional customer engagement across all touchpoints? Nuance solutions deliver virtual assistants, live chat, and messaging. From automated tools for the savvy self-server to human assistance that gives the customer personalized service, Nuance accomodates all engagement...
January 21, 2021
Organizer: Nuance Government Team at Carahsoft
Location: Webcast
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Dragon Speech Recognition: Maintain Dat...
Federal agencies benefit from speech-recognition solutions the same way many knowledge workers in the private sector do based on their responsibilities and roles. For example, the U.S. Court System produces copious amounts of documentation, the Social Security Administration creates websites and systems with accessibility in mind, and the Office of Personnel Management (OPM) serves as the chief human resources agency and personnel policy manag...
January 13, 2021
Organizer: Nuance Government Team at Carahsoft
Location: Webcast
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Improving Customer and Citizen Satisfac...
Nuance Conversational Interactive Voice Response (IVR) enables human-like interactions allowing individuals to self-serve and successfully resolve issues within the IVR. It delivers an intuitive service experience that anticipates the caller's needs and enables them to interact with the system naturally, in their own words. Learn how the modern voice combines AI-powered speech engines to enable automated conversations that feel almost human. D...
December 10, 2020
Organizer: Nuance Government Team at Carahsoft
Location: Webcast
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Citizen Engagement for the Digital Age
Now more than ever, consumers expect immediate assistance and they expect businesses to engage with them anytime, anywhere, and across all digital channels. What if there were a single platform that combined the latest artificial intelligence innovations, natural language understanding, and the best of assisted service to enable exceptional customer engagement across all touchpoints? Nuance digital engagement solutions can help your agency del...
November 19, 2020
Organizer: Nuance Government Team at Carahsoft
Location: Webcast
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Eliminating Fraud Through the Power of Voice
The importance of security cannot be understated. Today's businesses rely on working with known customers in a friction-free environment. To get to that level of customer service, organizations need to be confident that their customer is who they say they are. This is why leading organizations around the world are addressing this problem with Nuance AI-driven biometric security solutions. Nuance security and biometrics solutions enable easy an...
October 22, 2020
Organizer: Nuance Government Team at Carahsoft
Location: Webcast
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