With aging IT infrastructure, outdated job classification system and a greying government workforce, agency executive and human capital officers face a trifecta of challenges in the years ahead. Soaring demand for cybersecurity experts and data scientists are just two examples of the newer professional specialists that the government is struggling to hire. With the rise of vaccinated workers, questions have arisen about the reopening of federa...

Time and time again, data breaches demonstrate the pitfalls of relying on detection to identify malicious activities taking place on the network, rather than prevention of the threat in the first place. The emphasis—post event—has been what the agency did wrong. But, what if we took a different approach that allowed agencies to share what has been working for them? Both before and after. Some tips and lessons from folks who have be...

In just a few short years, Robotic Process Automation has gone from a few scattered pilot projects to an essential tool deployed by dozens of agencies. Hundreds of thousands of staff-hours have been saved, and organizations are increasingly looking to leverage artificial intelligence to automate more-complicated workflows. Automation at scale comes with challenges, however -- from credential management to siloed systems to ensuring that outdat...

Supply Chain Risk Management (SCRM) and Cybersecurity Supply Chain Risk Management (C-SCRM) have gained increased attention recently as several high profile incidents compromised a number of federal systems. In the wake of those incidents, The White House, the Cybersecurity and Infrastructure Security Agency and the National Institute for Standards and Technology have all stepped in to provide new guidance and tools for agencies to improve the...

Federal agencies must shift fully to electronic records management by December 2022, when the National Archives and Records Administration will stop accepting new paper records. Successfully making that transition entails far more than simply digitizing existing documents. Meeting the goals set by M-19-21 demands changes to current business processes, dramatically different approaches to content classification, new systems that are digital thr...

Emerging technologies have always offered the promise of better, faster, cheaper processing and problem solving, but they also bring a host of challenges with them, from security and operational issues to privacy concerns. The past year has also shown that necessity remains the mother of invention, as agencies moved to adapt technology to remote workplace models, as well as roll out new services and capabilities demanded by the pandemic. Where...

The Federal Risk and Authorization Management Program (FedRAMP), the government-wide plan to secure cloud products and services, is almost a decade old. It is still evolving, however. Early in 2021, the House of Representative passed a bill that would have codified a number of its provisions into law, standardizing its processes for agencies to on-ramp cloud computing technologies. To date, the Senate has not acted on the bill. At the same tim...

Digital transformation is a holistic re-imagining of how companies, governments and organizations use technology, people and processes to deliver services or perform their mission. Through digital transformation, federal agencies look to deliver the same kinds of business or customer-focused digital experiences that are common in the commercial arena. The federal sector has been pursuing digital transformation for years through various avenues...

For federal, state and local government cybersecurity executives, the mission to detect and eliminate hackers on their expanding digital networks has always been a fluid exercise. In the last year, their work has become even more challenging. As the pandemic pushed agencies to remote work, they leaned even more on cloud computing, mobile and remote access capabilities, and the attack surface has become more diffuse and vulnerable. Sly, determi...

The Department of Defense's cloud strategy aims to transform virtually every aspect of the warfighting effort, and has resulted in a rapidly growing ecosystem of both general-purpose and fit-for-purpose clouds. Some of those efforts are unique to DOD, reflecting the scale, missions and austere operating environments of military operations, while others are readily transferrable to most any agency. All, however, hold valuable lessons for those...