Contactless service delivery and data on demand is now expected of nearly every government agency. Has your Community Development technology platform been keeping up? Join us to learn how municipal and county governments can quickly deploy constituent-centric experiences, speed up service delivery, and scale fast to meet Community Development (Planning, Permitting, Inspections, and Code Enforcement) mission demands with purpose-built applicati...

Please join us for Maryland Innovation Hour! Secretary Michael Leahy (MD DoIT) and Salesforce's Paul Baltzell (former CIO, State of IN) will kick things off with a fireside chat, as they explore opportunities for agencies to modernize mission-critical, data-driven processes.

Citizen Experience (CX) has gained momentum over the past 18 months as government service providers rely on digital channels to deliver services like never before. Register now and learn how Salesforce can help take a broad topic and bring it to action for your organization by discussing the top 5 use cases across global government. Whether you are considering chat bots, contact center modernization, self-service portals, email outreach, or d...

Join us to learn how municipal and county governments can quickly deploy constituent-centric experiences, speed up service delivery, and scale fast to meet Environmental Health (Permitting, Inspections, and Code Enforcement) mission demands with purpose-built applications for the Public Sector. Summit Technologies will showcase a live demonstration of capabilities of their Zembretta Environmental Health Accelerator on the Salesforce Government...

As we continue to face the impacts of the pandemic, more citizens are visiting government websites to seek services, like licensing, permitting, and inspections. To help our customer agencies, like yours respond to the demand, Salesforce launched Public Sector Solutions for License, Permit, and Inspection Management to help organizations modernize their citizen experience for critical services. Public Sector Solutions are pre-built application...

For more than two years the COVID-19 public health emergency has continued to present unprecedented challenges for government agencies providing citizens with health coverage. While finally, an end to the pandemic is in sight, citizens will continue to hold the government to high standards of communication - demanding speed, efficiency, and accuracy when it comes to the continuation of their post pandemic health care needs. Join Salesforce to...

In November, President Biden signed the Infrastructure Investment and Jobs Act which added more than $500B in infrastructure spending. It is expected that more funding will be made available for additional infrastructure investments once the FY22 Federal Budget is passed, and the majority of these funds will be spent through grants and loans in new and existing programs. Learn how Salesforce can help agencies modernize the Grants Management Pr...

Carahsoft is pleased to host a networking reception with our partner Salesforce. Join us following the Sea Air Space 2022 Exposition to continue conversations with government colleagues and industry executives for the largest maritime exposition in the U.S. Drinks and hors d'oeuvres will be served at Succotash National Habor, a short distance from the Gaylord Hotel and Convention center. Come visit Salesforce in the Sea Air Space exhibitor hal...

Whether you are looking at how to improve projects, reduce spending or increase headcount, CRMA can help you track the health of your agency & easily take action on areas for improvement. During this on-demand webinar, we demonstrate how CRMA allows you to: Infuse intelligence into your Salesforce user experience Connect to external data & Salesforce data Uncover actionable insights See AI-powered predictions & recommendations

Salesforce and Accenture partnered up for this Dreamforce session on behavioral health. Attendees learned about Michigan Crisis Access Line during this roundtable session with Jon Villasudra, State Assistant Administrator, BHDDA, MDHHS, and Krista Hausermann, Strategic Initiative Specialist, LMSW, CAADC. View this on-demand roundtable session that covers the following discussion topics: MiCAL Integration with 911 and 211 Bed availability Servi...