Watch the On-Demand for a thought-provoking session where we can take you through a live demo of ABHS and explore the current state of mental health in Canada. We learned the benefits of a behavioral health solution and walk-through a case study where we implemented ABHS for the State of Michigan. Features of our solution include:Omnichannel CommunicationEnhanced Care CoordinationData IntegrationCommunity Support Networks

Those who attended Salesforce's LA Innovation Day gained insight on key topics surrounding: Digital Transformation in LA: Insights and strategies from Ted Ross, CIO of LA.Salesforce Solutions: Including C360 for Citizen Services and other demos.Transportation Planning for LA28: Panels on preparations for the 2028 Olympics.Educational Innovations: Learn more about K12 and Higher Ed solutions.

During this session, our expert speakers dove into how Salesforce’s powerful technologies, including Tableau, Mulesoft, and Slack, integrated with AWS’s robust cloud infrastructure, are reshaping naval operations.Attendess learned:Innovative Solutions: How these technologies enhance operational efficiency, asset management, and readiness planning.Practical Use Cases: Real-world examples of seamless data integration, real-time analy...

Our Citizen Request Management solution, built on the Salesforce platform, is specifically designed to address the challenges faced by modern Citizen Request Agencies. This solution is not only user-friendly and flexible but also highly adaptable, allowing it to meet the evolving demands of public service. Most importantly, it is a turnkey solution, ready to deploy with minimal configuration or customization required. During this webinar, atte...

The Opioid Epidemic Data, Analytics, and Care Management solution provides evidence-based insights and risk factor analysis to combat the opioid crisis. The Egen Opioid Care Management Platform follows a "No Wrong Door to Care" approach, offering personalized care plans and referrals to support patient recovery. With a unified view of opioid care management, the platform helps shape policy and treatment strategies while enabling cities and cou...

In our November Salesforce Lunch & Learn, attendees explored the power of MuleSoft, Salesforce’s integration platform. The session demonstrated how MuleSoft connects data, applications, and devices across systems to streamline operations, break down silos, and enhance service delivery for public sector agencies in Los Angeles County. Participants left with actionable insights on using MuleSoft to improve efficiency and create more co...

Attendees experienced a valuable discussion on a crucial area within the public sector: juvenile justice. While many sectors have embraced innovative solutions, the juvenile justice system has traditionally lagged in leveraging the power of Salesforce. During the session, Studio Science introduced their groundbreaking Youth Placement Exchange system, showcasing how it can make a difference. Goals and Insights:Understand how Courts and Treatmen...

During the webinar, Kyra Solutions, a leading Salesforce partner, showcased how government agencies can transform operations with their Field Service Solution powered by Salesforce. Together, we explored the key challenges agencies face in managing field operations and how Kyra’s tailored solutions enhance efficiency, reduce costs, and improve service delivery. We provided practical insights and solutions for agencies aiming to modernize...

Attendees joined us for an exclusive, in-person event. This half-day User Group was a great opportunity to connect with industry peers, learn from Salesforce experts, and gain insights into the latest product innovations and customer success stories. Here are some key sessions that were covered:Dreamforce Recap & Product InnovationsCustomer Success - Taking Advantage of CS and SignatureAgentforce DemonstrationCustomer Panel - Good, Better,...

Floridians, join us for an exciting half-day event tailored specifically for state and local public sector agencies. This complimentary innovation day will feature inspiring customer stories, engaging panels, hands-on demonstrations, and networking with your peers as well as select Salesforce partners. Check-in will begin at 11:30am. Then, enjoy a delicious buffet lunch and stop by our partners' sponsored booths. Afterward, we will dive in...