Public sector organizations must take a digital-first approach to digital engagement. While great digital experiences enhance relationships, poor digital experiences or lack of transparency can damage them. Join Salesforce and Accenture Federal Services on June 29th to hear from not one, not two, but three Salesforce Trailblazers about how they're driving efficiencies, improving digital experiences, and increasing employee, customer, & cro...

Join Salesforce in Los Angeles, CA! Come learn how revolutionary technology platforms easily integrate with your current infrastructure - enabling automation, collaboration, mobile, and rapid response to change. Hear insights from Mohammed Al Rawi, CIO at Public Defender's Office, County of Los Angeles, and Casey Coleman, SVP, Industry Go To Market, Public Sector Salesforce! Sessions will feature: Customer Case Management System (CCMS) Citizen...

Join Carahsoft after Salesforce Innovation Day in Chicago! You're invited to join us immediately following the Salesforce Innovation Day for a complimentary networking event. Continue socializing with your peers over hors d'oeuvres and an open bar. The reception will be held in the same hall as the Salesforce Chicago Innovation Day. RSVP to join your Salesforce S&L and marketing cloud teams/peers at this event before we reach capacity.Don'...

Mark your calendar for the Salesforce Innovation Day! Rapidly transform the way you deliver government services all while driving mission impact and success. On June 8, join us to hear from Salesforce executives, industry leaders, and customer trailblazers as they take a deeper dive into the state of technology and the Salesforce platform. Customer Trailblazers include: Ohio ODD and JFS Ohio on their Center of Excellence City of Elgin on their...

Since service is the front line of every customer engagement, modernizing the Call Center is more strategic than ever. Agents and Call Center leaders are expecting more out of standard channels such as Voice and Email and looking to expand into digital channels such as Messaging, Chat, and Bots. What should agencies consider when adopting automation to handle routine inquiries and enabling Agents to handle more complex cases?Join Salesforce's...

Join Carahsoft, Salesforce, and MuleSoft after the CA Public Sector CIO Academy at our complimentary public sector reception! Continue conversations with government colleagues and industry executives to discuss the challenges facing the future of digital government and the evolving role of the public-sector CIO in solving them. Drinks and hors d'oeuvres will be served at Cafeteria 15L, a short distance from the Sheraton Grand Sacramento.

Join us at our reception following the Indian Gaming Tradeshow & Convention where community leaders will gather to learn, network, and exchange industry-specific ideas in a cultural celebration of success, strength, and self-reliance.Drinks and hors d'oeuvres will be served at the Westin Anaheim Resort on their Jewel Terrace, a short distance from the Anaheim Convention Center.

LNB Solutions, the creators of Kinship, have partnered with Salesforce and S-Docs to introduce an Enterprise Case & Financial Management Solution for Health & Human Services Agencies. Join us on April 7th to learn more.Kinship is a Commercial-Off-The-Shelf (COTS) Case & Financial Management solution customized for State & Local Government Departments of Health & Human Services and is designed to meet the needs of the divers...

Carahsoft is pleased to host a networking reception with our partner Salesforce. Join us following the Sea Air Space 2022 Exposition to continue conversations with government colleagues and industry executives for the largest maritime exposition in the U.S. Drinks and hors d'oeuvres will be served at Succotash National Habor, a short distance from the Gaylord Hotel and Convention center. Come visit Salesforce in the Sea Air Space exhibitor hal...

In November, President Biden signed the Infrastructure Investment and Jobs Act which added more than $500B in infrastructure spending. It is expected that more funding will be made available for additional infrastructure investments once the FY22 Federal Budget is passed, and the majority of these funds will be spent through grants and loans in new and existing programs. Learn how Salesforce can help agencies modernize the Grants Management Pr...