Salesforce and Incapsulate Webinar
View this on-demand webinar to learn how Incapsulate can use Salesforce to provide Tennessee agencies with solutions that deliver a modern customer experience that works across all interaction channels through a single cloud-based platform. Discover how you can use Salesforce at your agency to: Provide digital channels for your customers to discover and engage with your agency Give your Contact Center agents a single source of information util...
Configuring for Kids: Making Tech Work...
At Carahsoft, we believe it is time to bring child welfare out of the dark ages of technology. We work with Salesforce to share a powerful proof point: the Accenture Case Insight Solution (ACIS). At this session, the Accenture & Salesforce team will tell a story of how they worked with child welfare stakeholders across the country to articulate how technology can enable caseworkers to get better outcomes for children. Based on that intel,...
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