View this on-demand webinar to learn how Incapsulate can use Salesforce to provide Tennessee agencies with solutions that deliver a modern customer experience that works across all interaction channels through a single cloud-based platform. Discover how you can use Salesforce at your agency to: Provide digital channels for your customers to discover and engage with your agency Give your Contact Center agents a single source of information util...

Attendees joined to hear of best practices, lessons learned, and a walk through of a live demonstration of the platform. Leveraging the cloud, there's less friction along the way, which empowers agencies to focus their efforts on what matters most: building relationships and mentorship.

In this on-demand webinar, attendees explored how the latest developments in technology are transforming the way human and social services agencies operate, saving workers time and resources, and increasing efficiency. We introduced Kinship, the enterprise modular Case Management, Financial Management, and Resource Management solution designed specifically for Departments of Social & Human Services of all sizes. Kinship is designed to meet...

Attendees heard from Government Trailblazer customers, Salesforce executives, and industry leaders as they take a deeper dive into the state of government technology and impact of the complete Salesforce 360 in delivering person-centric government services. Register to view this on-demand recording.

Discover how to harness the power of Salesforce Marketing Cloud to modernize digital government service delivery for government agencies. Download this webinar to learn how Marketing Cloud works with your existing Salesforce install to create seamless, unified experiences for your citizens and employees, allowing you to drive maximum value across your organization. During this webinar, we covered: How marketing cloud works with your existing S...

Inappropriate opioid prescribing has fueled one of the deadliest drug epidemics in US history. Though most opioid-related overdoses involve prescription opioids, an increasing number is linked to illicit opioids such as heroin and fentanyl. Download this on-demand webinar to learn how Egen and Salesforce’s cloud-based solution enables cross-agency data-sharing initiatives to: Generate insights about contributing factors to the opioid epi...

During our webinar with Cloud for Good: Safeguarding Tomorrow: Transformative Solutions for Child Welfare with Salesforce, experts discussed how ensuring the safety and well-being of every child is a shared responsibility, and how technology can play a pivotal role in achieving this goal. During this 45 minute, in-depth webinar, attendees discovered the power of Salesforce in enhancing child welfare services. Key benefits included: A comprehen...