Genesys and Carahsoft are thrilled to invite you to our event, FedRAMP Day! As of this year, Genesys®, leader in AI-powered experience orchestration, has been granted FedRAMP authorization for its Genesys Cloud CX™ platform. Genesys customers in the U.S. public sector can access the most innovative platform for orchestrating experiences, while protecting their mission, assets, and resources. During this event, attendees will hear fro...

Registration is closed Join us at our customer experience event in Denver where we'll explore how Genesys can bolster Colorado's objectives. The workshop will delve into the alignment between Genesys and Colorado's Wildly Important Goals (WIGs), covering areas such as technology transformation, broadband expansion, digital government services, accessibility, and employee engagement.

We are thrilled to invite you to a customized webinar exploring new solutions to take student experience to the next level at the University of California. Join us for an enlightening session as we delve into recent advances in personalized engagement, seamless interactions, and empowered customer journeys that cater to the unique needs of a diverse and digital-native (or “demanding”) student body. During this informative session,...

Genesys and Carahsoft are thrilled to invite you to our event, FedRAMP Day! As of this year, Genesys®, leader in AI-powered experience orchestration, has been granted FedRAMP authorization for its Genesys Cloud CX™ platform. Genesys customers in the U.S. public sector can access the most innovative platform for orchestrating experiences, while protecting their mission, assets, and resources. During this event, attendees will hear fro...

The exponential growth and change in technology impacts all of us in every aspect of our personal and professional lives. That’s why it’s imperative that we have citizen-centric Digital Transformation strategies to leverage technologies that provide the best digital experiences. Come join EthosIQ & Genesys to learn how we put “Empathy into Action” through our robust, secure, flexible, and agile cloud platform. Techn...

Xperience the future of Experience Orchestration Genesys is setting a new standard for using technology to bring human understanding to customer experience — delighting customers and empowering agents. We’re creating the content you’ve told us you value most. Learn bold new ways to deliver the best digital experiences with Experience Orchestration. Learn from CX visionaries and experts: Genesys leadership keynotes, breakout...

In 2021, President Biden used executive action to guarantee that citizens have a smooth and successful experience when dealing with the government. This new degree of customer service aspires to guarantee that people's resources are not wasted, reviving faith in the government and making interactions more customized. Join us on May 18th for our online event, Key Considerations for Government Contact Centers to Deliver the Best CX, where attend...

Did you know DiRAD has an IT contract available for Delaware agencies? Modernizing your current solution is easier than you may think. Join us for our virtual discussion, Delaware's Digital Experience, to learn more about how DiRAD and Genesys can help your agency today! We'll discuss how we are helping government agencies exceed these expectations by providing positive, impactful, and long-lasting experiences with their customers through our...

Join us on Septemer 29th as we uncover how Genesys and GTS are providing digital experiences and cultivating successful student experience outcomes. As learning environments evolve to meet the challenges faced by students and education institutions, one thing remains clear, you need a reliable and efficient learning platform. That is why Genesys & GTS have come together to create a digital service center students can rely on. During our we...

Join GTS and Genesys to learn how to empower your students by meeting their digital learning needs! It's no secret that today's learning environment for students is extremely reliant on the latest digital technology. Because of rapidly evolving digital technology, having reliable and efficient learning platforms is integral to a succesfull education. That's why Genesys & GTS have come together to create a digital service center students ca...