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Government, industry and academia are actively using new or modifying existing digital technologies to assist with changes, improvements, and efficiencies in operation of the business processes, meet customer demands, utilize automation to reduce many manual work processes while improving productivity, and enable these tools to reach a wider audience by reducing geographic barriers. Digital Transformation can improve operational efficiencies, provide more agility and flexibility in day-to-day activities, enable opportunities to grow and expand, and provide new value, satisfaction, and benefit for not only the staff but also the customers and shareholders. Many have dubbed "Digital Transformation as Reimagining How we do Business”.

Digital Transformation needs strong leadership with a clear vision and the willing support of staff to make the needed transition. Another key element of Digital Transformation is understanding what technology is capable of doing and how an agency or organization can make the most use of that technology investment.

This Summit will focus on where Digital Transformation is today, how it has been used to transition to new innovative technologies, and how it has improved overall performance. This event will also include an international element to hear how other countries have utilized digital technologies successfully.