MAXIMUS

Across government, customer experience has moved well beyond introductory concepts. Agencies are now operationalizing user interactions through modern platforms, consolidated service delivery models and AI‑driven processes that elevate both efficiency and trust.

CIOs are taking a central role — shaping governance, guiding modernization investments and ensuring technology and human-centered design advance together.

From intelligent document processing that accelerates high‑volume workflows, to integrated, front‑end services built on shared platforms, agencies are proving that the experience that users have with their systems — whether internally or externally — is now a measurable, mission‑level capability.

And the next chapter is unfolding quickly.

We’re bringing together CIOs, technologists and modernization strategists for an upcoming event that will explore how artificial intelligence, consolidated service delivery and modern governance are redefining what’s possible in federal CX.

Register today to save the date on your calendar and receive updates!

In 2026, federal, state, and local law enforcement agencies will face an unprecedented and ongoing wave of  high-profile events that will test the limits of public safety efforts.

From the FIFA World Cup across 16 North American cities to the year-long America250 Semiquincentennial celebrations and the midterm elections, these events will draw millions of participants and global attention. This situation will create complex security challenges due to geographic spread, long durations, and the ongoing threat of advanced cyber campaigns and lone-wolf attacks. 

This year’s Law Enforcement and Public Safety (LEAPS) Technology Forum will focus on Operational Readiness 2026: Tech Strategies for Large-Scale Security Challenges. The conference provides a vital platform to explore how emerging technologies can significantly improve law enforcement readiness and response to this unique threat environment. Specific, actionable topics will include: 

• Integrated Intelligence Platforms: Enabling true interoperability among fusion centers, joint operation centers, and an international police coordination hub for real-time information sharing across federal, state, and local partners. 

• Counter-UAS (Drone) Technologies: Implementing layered C-UAS mitigation strategies to protect stadiums, parade routes, and critical infrastructure. 

• Cybersecurity Innovations and AI Defense: Protecting election systems and event networks from AI-accelerated attacks and ensuring the integrity of critical law enforcement communications. 

• Advanced Analytics and AI: Utilizing machine learning for real-time behavioral analysis, accurate crowd modeling, and optimizing resource deployment across vast urban zones. 

• Secure Communications and Interoperability: Establishing resilient, multi-band communications infrastructure for seamless command and control during National Special Security Events (NSSEs). 

• Digital Forensics and Disinformation Response: Implementing proactive strategies to fight online radicalization, deepfakes, and uphold election integrity.  

Join us at the 18th annual LEAPS Technology Forum. Attendees will gain actionable insights into leveraging technology for proactive risk management, rapid incident response, and public trust building in an era of evolving threats. With billions of dollars in federal investment now earmarked for security and technology modernization, this is the critical moment to align strategies, share best practices, and establish the united framework that will secure the year ahead and permanently redefine the future of public safety. 

Registration is not yet available. Check back in the Fall of 2026.

Sea Service leaders today confront profound and rapidly changing threats in a landscape of increasingly complex challenges. Join us and engage with leaders from the Navy, Marine Corps and the Coast Guard as well as industry and academia experts in this extraordinary opportunity to explore the depths of the unique issues they confront. Engage in discussions, network with peers and be a part of devising the needed solutions to enhance operational capabilities that overcome evolving threats. Gain knowledge and forge connections while discovering the latest platforms, cutting-edge technologies and advanced capabilities crucial to supporting maritime operations.