ServiceNow

Upcoming ServiceNow Events

ServiceNow invites you to a four-part, interactive virtual workshop series designed for federal IT leaders who are focused on strengthening visibility, governance, asset management, and strategic investment alignment. Each 90-minute session provides foundational guidance and best practices, while giving attendees the opportunity to engage in discussion and gain practical insights into modernizing IT operations with ServiceNow.
Building a Service-Aware Foundation: CMDB &
Operational Excellence
Wednesday, March 25, 2026 | 1:00pm – 2:30pm ET; 10:00am – 11:30am PT
If you can’t see your IT environment, you can’t manage it. This session explores how a service-aware CMDB enables greater visibility into infrastructure and mission-critical digital services. Attendees will learn best practices for CMDB population, governance, and automation, while understanding how ITOM, ITAM, and AIOps work together to improve service reliability and operational resilience.
Modernizing Software Asset Management for Compliance and
Cost Control
Wednesday, April 1, 2026 | 1:00pm – 2:30pm ET; 10:00am – 11:30am PT
This session focuses on strengthening software asset governance across complex federal IT environments. Attendees will explore how comprehensive discovery, license optimization, SaaS management, and automated lifecycle workflows improve compliance, reduce risk, and uncover cost savings. The discussion will also highlight emerging ServiceNow SAM capabilities and federal-specific considerations.
Strengthening Hardware Asset Governance Across the
Lifecycle
Tuesday, April 7, 2026 | 1:00pm – 2:30pm ET; 10:00am – 11:30am PT
Managing diverse hardware inventories across distributed environments requires accurate tracking and disciplined lifecycle management. This session examines how Hardware Asset Management improves visibility from procurement through disposal, supports CMDB accuracy, streamlines refresh cycles, and helps agencies reduce waste while maintaining compliance and security standards.
Aligning Technology Investments to Mission Outcomes with
Strategic Portfolio Management
Wednesday, April 15, 2026 | 1:00pm – 2:30pm ET; 10:00am – 11:30am PT
This session explores how Strategic Portfolio Management helps agencies connect IT investments to mission priorities. Attendees will learn how demand management, portfolio prioritization, financial transparency, and governance workflows support data-driven decision-making, improve resource allocation, and demonstrate measurable value in alignment with federal requirements.
Learn for three days.. Level up for life.
At Knowledge, you won’t just learn about AI—you’ll put it to work yourself.
- Go from hype to how - Keep learning and start building. Create AI agents, vibe code with intention, and ship something that matters.
- Link up and win together - Find your crew and solve anything. Connect with peers and pros to turn your toughest questions into breakthroughs.
- Fuel your AI fire - Dive into the AI innovations shaping real organizations. Leave with a crystal-clear vision, powered by platform-driven insights.
Knowledge will take place May 5-7, 2026, in Las Vegas, Nevada, at the Venetian Resort and Wynn Las Vegas properties. We are excited to welcome you back to Knowledge, where you and AI get to work.

Knowledge 2026 is ServiceNow's flagship event, scheduled to take place from May 5-7, 2026, in Las Vegas, Nevada. This event is designed to bring together professionals from various industries to explore innovations, expand their skills, and network with peers.
Attendees can look forward to:
- Hundreds of sessions covering a wide range of topics.
- Inspiring keynotes from industry leaders.
- Hands-on labs for practical learning.
- Networking activities to connect with other professionals.
It's a great opportunity for both newcomers and seasoned professionals to learn something new and drive transformation in their businesses.
Events We Are Sponsoring

ServiceNow invites you to a four-part, interactive virtual workshop series designed for federal IT leaders who are focused on strengthening visibility, governance, asset management, and strategic investment alignment. Each 90-minute session provides foundational guidance and best practices, while giving attendees the opportunity to engage in discussion and gain practical insights into modernizing IT operations with ServiceNow.
Building a Service-Aware Foundation: CMDB &
Operational Excellence
Wednesday, March 25, 2026 | 1:00pm – 2:30pm ET; 10:00am – 11:30am PT
If you can’t see your IT environment, you can’t manage it. This session explores how a service-aware CMDB enables greater visibility into infrastructure and mission-critical digital services. Attendees will learn best practices for CMDB population, governance, and automation, while understanding how ITOM, ITAM, and AIOps work together to improve service reliability and operational resilience.
Modernizing Software Asset Management for Compliance and
Cost Control
Wednesday, April 1, 2026 | 1:00pm – 2:30pm ET; 10:00am – 11:30am PT
This session focuses on strengthening software asset governance across complex federal IT environments. Attendees will explore how comprehensive discovery, license optimization, SaaS management, and automated lifecycle workflows improve compliance, reduce risk, and uncover cost savings. The discussion will also highlight emerging ServiceNow SAM capabilities and federal-specific considerations.
Strengthening Hardware Asset Governance Across the
Lifecycle
Tuesday, April 7, 2026 | 1:00pm – 2:30pm ET; 10:00am – 11:30am PT
Managing diverse hardware inventories across distributed environments requires accurate tracking and disciplined lifecycle management. This session examines how Hardware Asset Management improves visibility from procurement through disposal, supports CMDB accuracy, streamlines refresh cycles, and helps agencies reduce waste while maintaining compliance and security standards.
Aligning Technology Investments to Mission Outcomes with
Strategic Portfolio Management
Wednesday, April 15, 2026 | 1:00pm – 2:30pm ET; 10:00am – 11:30am PT
This session explores how Strategic Portfolio Management
helps agencies connect IT investments to mission priorities. Attendees will
learn how demand management, portfolio prioritization, financial transparency,
and governance workflows support data-driven decision-making, improve resource
allocation, and demonstrate measurable value in alignment with federal
requirements.

Carahsoft invites you to save the date for Red Hat Intelligence Community (IC) Tech Day on January 21, an in-person technology event designed specifically for the Intelligence Community.
Red Hat IC Tech Day brings together government and industry technology leaders for a day of learning, collaboration and discussion focused on mission-driven innovation. Attendees will have the opportunity to engage with peers, exchange ideas and explore how open source, hybrid cloud and secure platforms are enabling modernization across the IC.
Mark your calendar and register to attend. We look forward to seeing you there!

This session is for federal HR and IT leaders navigating that reality. We'll unpack how agencies are using ServiceNow as the unified front door across their HCM transformation — not to replace these platforms, but to make the transition invisible to the workforce. Expect a strategic framework for drawing the line between system of record and engagement layer, real workflow examples from high-impact HR processes, and an honest conversation about what actually reduces the burden on HR teams during modernization.
The session will include a brief introduction, strategic overview, practical workflow examples, and an interactive Q&A.
Don't miss out - Register Now!

Join us in person for a hands-on Low-Code App Engine Innovation Workshop to see how agencies are reimagining their approach to automation and app development with ServiceNow’s Creator Workflows and Generative AI. Learn how to boost productivity at scale by building high-value, low-code mission apps with App Engine. Whether you’re a pro developer of any level looking to streamline repetitive tasks, a Low-Code business analyst looking for ways to solve unique mission challenges, an architect ready to drive the next phase of innovation, or a business leader seeking the right automation solutions, this Low-Code hands-on workshop is for you!
During this workshop, you'll get to:
- Learn how to identify the right problems to solve in your agency with low-code tools.
- Hear and see successful examples of how other agencies are driving rapid innovation at scale with ServiceNow’s low-code App Engine.
- Practice ideation and rapid low-code app creation techniques that focus on making the world of work, work better for you.

ServiceNow invites you to a four-part, interactive virtual workshop series designed for federal IT leaders who are focused on strengthening visibility, governance, asset management, and strategic investment alignment. Each 90-minute session provides foundational guidance and best practices, while giving attendees the opportunity to engage in discussion and gain practical insights into modernizing IT operations with ServiceNow.
Building a Service-Aware Foundation: CMDB &
Operational Excellence
Wednesday, March 25, 2026 | 1:00pm – 2:30pm ET; 10:00am – 11:30am PT
If you can’t see your IT environment, you can’t manage it. This session explores how a service-aware CMDB enables greater visibility into infrastructure and mission-critical digital services. Attendees will learn best practices for CMDB population, governance, and automation, while understanding how ITOM, ITAM, and AIOps work together to improve service reliability and operational resilience.
Modernizing Software Asset Management for Compliance and
Cost Control
Wednesday, April 1, 2026 | 1:00pm – 2:30pm ET; 10:00am – 11:30am PT
This session focuses on strengthening software asset governance across complex federal IT environments. Attendees will explore how comprehensive discovery, license optimization, SaaS management, and automated lifecycle workflows improve compliance, reduce risk, and uncover cost savings. The discussion will also highlight emerging ServiceNow SAM capabilities and federal-specific considerations.
Strengthening Hardware Asset Governance Across the
Lifecycle
Tuesday, April 7, 2026 | 1:00pm – 2:30pm ET; 10:00am – 11:30am PT
Managing diverse hardware inventories across distributed environments requires accurate tracking and disciplined lifecycle management. This session examines how Hardware Asset Management improves visibility from procurement through disposal, supports CMDB accuracy, streamlines refresh cycles, and helps agencies reduce waste while maintaining compliance and security standards.
Aligning Technology Investments to Mission Outcomes with
Strategic Portfolio Management
Wednesday, April 15, 2026 | 1:00pm – 2:30pm ET; 10:00am – 11:30am PT
This session explores how Strategic Portfolio Management helps agencies connect IT investments to mission priorities. Attendees will learn how demand management, portfolio prioritization, financial transparency, and governance workflows support data-driven decision-making, improve resource allocation, and demonstrate measurable value in alignment with federal requirements.
Whether you are beginning your ServiceNow journey or looking to improve your skills within your deployment, ServiceNow University provides a wealth of training opportunities that fit your requirements to maximize your success. Join the Carahsoft Training Team in expanding your ServiceNow Training journey with Office Hours, where we will cover the following topics for navigating the University Platform to empower your training journey.
The main topics/agenda items include:
- My Learning
- My University Account
- Credential Program
- Admin Tools
- Help Center
- Searching & registering for a course
- Open Forum

As federal and state health and human services policies evolve, HHS agencies must adapt quickly while continuing to deliver consistent, trusted services to the communities they serve.
In this session, we review real-world experience building operational agility across health and human services programs.
Learn how the agency designed flexible workflows to absorb regulatory change, maintain compliance and data integrity, leverage automation to accelerate response without losing human oversight and coordinate across teams and partners—ensuring policy changes translate into clear, manageable outcomes for both staff and constituents.

Google Cloud Next: Where big ideas become a reality
- Get a sneak peek into some of the latest advancements in AI and cloud tech.
- Join a global community of leaders, thinkers, and doers to share ideas.
- Immerse yourself in three full days of back-to-back lightning talks, interactive demos, guided workshops, and more.
Next is for everyone. Whether you’re a developer, a data scientist, an IT leader, a security professional, or just passionate about all things tech, you’ll find tools, insights, and opportunities at Next that you won’t find anywhere else. Attendees must be 21+ years old to attend.
The future is yours to build. Get started with insights, strategies, and tools from Next. Check out these learning opportunities that can help you turn your next big idea into a reality.

This webinar will showcase how Microsoft and ServiceNow together deliver an integrated, end-to-end security operations experience for Federal agencies. Attendees will learn how the combined power of Microsoft Sentinel, Microsoft’s AI-driven security capabilities, and ServiceNow’s Security Incident Response (SIR) and IR Module accelerate detection, streamline response and strengthen overall cyber resilience.
During this session, we will walk through the “working better together” story—highlighting how agencies can:
- Detect threats more efficiently using Microsoft Sentinel’s cloud-native SIEM, enriched with AI-powered analytics and real-time detections.
- Automate and orchestrate the handoff from Sentinel alerts into ServiceNow SIR for rapid triage, workflow automation and case management.
- Gain a single pane of glass across SecOps with shared context, automated enrichment and coordinated remediation steps.
- Reduce MTTR by leveraging bi-directional integrations that keep analysts in their system of choice while maintaining data fidelity and auditability.
- Operationalize AI securely across both platforms to augment analyst decision-making and eliminate low-value noise.
Don't miss out on this discussion.
As agencies move to incorporate AI tools throughout their organizations, many are finding that AI without orchestration creates new silos. The agencies that lead will not be the ones with the most AI tools, but the ones that deploy AI safely, at scale, with auditability and human oversight built into every action.
Creating a single “front door” for AI users can help make sure the AI is working for government employees, not the other way around. By creating AI “specialists” that can execute entire jobs from beginning to end, public servants can be freed up to take the work that requires judgment and empathy. This twin path to completing work assignments compresses time-to-value and provides faster outcomes.
Learning Objectives:
- Outline considerations for defining the line where an ‘AI Specialist’ can own a task versus where a human must intervene
- Evaluate ways to build human oversight into every autonomous action at a mission scale
- Identify steps to accelerate implementation to reap the benefits of faster time-to-value

Are you attending Knowledge 2026? Stop by Carahsoft Booth #5527 to meet our team and learn more about our Networking Reception. We’re bringing together industry leaders, vendor partners, and customers for an evening of connection and collaboration.
We invite you to join us for hors d’oeuvres, drinks, and networking at the TAO Beach Dayclub, located within the Venetian Resort, immediately following the event on May 6th.
Please note that a valid photo ID and Knowledge 2026 badge are required for entry.
Large bags or suitcases will not be permitted.

In 2026, federal, state, and local law enforcement agencies will face an unprecedented and ongoing wave of high-profile events that will test the limits of public safety efforts.
From the FIFA World Cup across 16 North American cities to the year-long America250 Semiquincentennial celebrations and the midterm elections, these events will draw millions of participants and global attention. This situation will create complex security challenges due to geographic spread, long durations, and the ongoing threat of advanced cyber campaigns and lone-wolf attacks.
This year’s Law Enforcement and Public Safety (LEAPS) Technology Forum will focus on Operational Readiness 2026: Tech Strategies for Large-Scale Security Challenges. The conference provides a vital platform to explore how emerging technologies can significantly improve law enforcement readiness and response to this unique threat environment. Specific, actionable topics will include:
-
Integrated Intelligence Platforms: Enabling true interoperability among fusion centers, joint operation centers, and an international police coordination hub for real-time information sharing across federal, state, and local partners.
-
Counter-UAS (Drone) Technologies: Implementing layered C-UAS mitigation strategies to protect stadiums, parade routes, and critical infrastructure.
-
Cybersecurity Innovations and AI Defense: Protecting election systems and event networks from AI-accelerated attacks and ensuring the integrity of critical law enforcement communications.
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Advanced Analytics and AI: Utilizing machine learning for real-time behavioral analysis, accurate crowd modeling, and optimizing resource deployment across vast urban zones.
-
Secure Communications and Interoperability: Establishing resilient, multi-band communications infrastructure for seamless command and control during National Special Security Events (NSSEs).
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Digital Forensics and Disinformation Response: Implementing proactive strategies to fight online radicalization, deepfakes, and uphold election integrity.
Join us at the 18th annual LEAPS Technology Forum. Attendees will gain actionable insights into leveraging technology for proactive risk management, rapid incident response, and public trust building in an era of evolving threats. With billions of dollars in federal investment now earmarked for security and technology modernization, this is the critical moment to align strategies, share best practices, and establish the united framework that will secure the year ahead and permanently redefine the future of public safety.

Join us in person for a hands-on Low-Code App Engine Innovation Workshop to see how agencies are reimagining their approach to automation and app development with ServiceNow’s Creator Workflows and Generative AI. Learn how to boost productivity at scale by building high-value, low-code mission apps with App Engine. Whether you’re a pro developer of any level looking to streamline repetitive tasks, a Low-Code business analyst looking for ways to solve unique mission challenges, an architect ready to drive the next phase of innovation, or a business leader seeking the right automation solutions, this Low-Code hands-on workshop is for you!
During this workshop, you'll get to:
- Learn how to identify the right problems to solve in your agency with low-code tools.
- Hear and see successful examples of how other agencies are driving rapid innovation at scale with ServiceNow’s low-code App Engine.
- Practice ideation and rapid low-code app creation techniques that focus on making the world of work, work better for you.

Whether you are beginning your ServiceNow journey or looking to improve your skills within your deployment, ServiceNow University provides a wealth of training opportunities that fit your requirements to maximize your success. Join the Carahsoft Training Team in expanding your ServiceNow Training journey with Office Hours, where we will cover the following topics for navigating the University Platform to empower your training journey.
The main topics/agenda items include:
- My Learning
- My University Account
- Credential Program
- Admin Tools
- Help Center
- Searching & registering for a course
- Open Forum

The Department of the Air Force Information Technology and Cyberpower Training and Education Event (DAFITC) will take place in Montgomery, AL from August 24-26, 2026.
This year, thousands of Air Force peers, along with private sector leaders in the IT and cyber security field convened to network, discuss, connect, and learn about the newest and most prevailing threats to our global networks and national defense. DAFITC 2026 is expected to featured 140+ breakouts, an exhibit hall with over 200 vendor booths, and over 4,000 attendees, speakers, and exhibitors.
Attendees will hear from leading voices in the public and private sectors, hearing a range of ideas, opinions, and assessments of the current state of all things cyber as well as insights into what the keys to future success might look like.
Events Where We Are Exhibiting

The NLIT Summit is sponsored by the NLIT Society, a professional society founded to facilitate the exchange of best practices and ideas among IT and Cybersecurity professionals within the DOE complex, strengthen the infrastructure, and identify efficiencies within the DOE laboratory system. The Summit facilitates sharing information regarding all aspects of IT and Cybersecurity operations, technology, policies, and practices in support of research conducted at the Laboratories. It is open to all personnel in the IT and Cybersecurity fields working at Laboratories and Plants affiliated with government funded activities, as well as Federal government employees in the IT or Cybersecurity fields that work at agencies associated with the participating Laboratories.
The Summit consists of presentations, Community of Interest Network (COIN) collaboration sessions, panel discussions, tutorials, and technology demonstrations on a variety of topics of current interest to the IT community within DOE. There is an emphasis on providing opportunities for active participation and networking between attendees. Best practices, strategies, methodologies, implementations, lessons learned, innovative solutions, and emerging topics within the DOE community are shared during the Summit’s many sessions and events.

Texas Department of Information Resources (DIR) Office of the Chief Information Security Officer (OCISO) is proud to announce the 27th Annual Information Security Forum (ISF) on May 20-21, 2026 (Wednesday-Thursday) at the Palmer Events Center in Austin, Texas. As the premier cybersecurity event for Texas state and local government and public education institutions, ISF 2026 brings together decision-makers, IT professionals, and security leaders from across the state for two days of learning, collaboration, and innovation.
ISF will feature engaging presentations, panel discussions, and networking opportunities designed to foster collaboration between public-and private-sector security experts.

Registration is not available for TechNet Cyber. Check back in Winter 2025.
Adversaries have taken to cyberspace to conduct continuous confrontations. Protecting cyber assets requires more than a single entity, it demands multiple organizations. Join us for this three-day event and interact with IT professionals, hear from experts and develop solutions to ensure technology can connect people to information.

Registration is not yet available. Check back in the Spring of 2026.
TechNet Augusta 2026 gives participants the opportunity to examine and explore the intricacies of the cyber domain. With assistance from the U.S. Army Cyber Center of Excellence and industry experts, the conference is designed to open the lines of communication and facilitate networking, education and problem solving. Leaders and operators also discuss procurement challenges the military, government and industry face during a time of uncertain budgets and runaway technology advances.
With assistance from the U.S. Army Cyber Center of Excellence and industry, this three-day conference is designed to open the lines of communication between the military and commercial sector and provide a space where government and industry professionals can discuss issues and share solutions surrounding cyber electromagnetic activities and unified land operations.

Co-hosted by AFCEA and INSA, the nation’s leading non-profit associations dedicated to public-private partnerships, the summit will bring together 2,200 leaders from government, academia, start-ups, and the defense industrial base for two days of technology-driven, mission-focused discussions.
Your registration and sponsorship don't just underwrite an event, they strengthen our mission and support the community we serve.
From a career fair and thought-provoking plenaries to breakout sessions, cutting-edge exhibits, and unmatched networking, the Summit is where connections spark ideas and partnerships that last. Registration opening Spring 2026!

The TribalNet Conference & Tradeshow is the annual gathering of the TribalHub community. It is not just another conference; it is an experience! This is one of the only events truly dedicated to Native American government, gaming, and health technology – with topics that are relevant to what is going on both nationally and locally. The attendees and vendors are open, engaged and ready to make valuable connections! In today’s world, it’s more essential than ever, for business leaders to utilize cutting-edge technologies and leadership strategies across all departments to create sustainable growth and success. The TribalNet Conference & Tradeshow is a great opportunity to take advantage of a growing network of resources, experience and industry connections, ensuring that enterprise and government leaders are in possession of the tools and information that they need to thrive in their industries.
What will you gain by attending?
- Valuable Connections with Vendor Partners and Industry Peers
- Opportunities for Collaboration with other Tribes
- Practical Tools for Business Growth
- Knowledge of the Latest Technology Tools and Resources

Join us to uncover the latest CIO insights and solutions with experts, IT executive peers and service providers to accelerate your business.
Why Gartner conferences?
- Insights you can trust - Join us for the only IT conference shaped by data-driven insights and more than 200,000 annual conversations between Gartner experts and the IT community.
- Validate your strategy - Our global team of 60+ on-site data, analytics and AI experts helps you create and validate your game plan using actionable business and technology insights.
- Strengthen your network - Join a large and diverse group of data, analytics and AI executives at a conference that prioritizes meaningful interactions and powerful connections.

Registration information will become available during Summer 2026.
TechNet Indo-Pacific is co-sponsored by AFCEA International and AFCEA Hawaii. It is the largest event in the Pacific Rim focusing on regional defense issues. Keynote speakers, panel moderators and panelists will discuss defense policies and challenges in the Indo- Pacific region and their relevance to both industry and government. Industry exhibitors will demonstrate products and solutions to meet the services' requirements and needs.

Registration is not yet available. Check back in the Fall of 2026.
Sea Service leaders today confront profound and rapidly changing threats in a landscape of increasingly complex challenges. Join us and engage with leaders from the Navy, Marine Corps and the Coast Guard as well as industry and academia experts in this extraordinary opportunity to explore the depths of the unique issues they confront. Engage in discussions, network with peers and be a part of devising the needed solutions to enhance operational capabilities that overcome evolving threats. Gain knowledge and forge connections while discovering the latest platforms, cutting-edge technologies and advanced capabilities crucial to supporting maritime operations.