How Customer Experience Personalization at Scale Will Ensure you Thrive and Survive in the New Normal

Effectively engaging new and existing customers with channel proliferation, increasing daily advertising noise, reduced attention spans of an ever more informed, data aware, social and mobile customers was hard enough for modern marketers like you before the world turned upside down.

Now in the "New Normal" you have to deliver on two fronts. First the tenets of the Experience Economy; precise timing, precise targeting and emotional connection. Second the "New Normal" rules of engagement; empathy, digital convenience and acting responsibly.

In this webinar, you will learn how to: