Digital Transformation: Evolving Technologies, Evolving Culture

This event qualifies for 1 CPEs

Today’s consumers are connected, informed, and tech-savvy. They expect their favorite companies to provide exceptional and innovative customer service online. Those expectations now apply to consumers as citizens – they want government agencies at all levels to offer service and support whenever they might need it, and offer a seamless experience across the board.

This represents a major shift in how agencies approach their mission, which also means changing the workforce culture – government employees have to embrace new technologies and create new levels of service to keep pace with the expectations of the public. Reskilling current employees and hiring new workers with the right skillsets becomes essential.

Join us as government and industry leaders share what they have learned from bringing in new technologies and helping employees stay engaged as new services and solutions are integrated.

Speaker and Presenter Information

Moderator

Francis Rose
Discussion Moderator &

Host of Government Matters
on WJLA-TV

Speakers

	Thomas Fischer Director, Engineering and Technical Management, Air Force Materiel Command
	Holly Joers Acting Program Executive Officer, Program Executive Office, Defense Healthcare Management Systems
	Tahera Zamanzada Principal Digital Strategist, Salesforce
	Tom Greiner Senior Managing Director, Accenture Federal Services
	Raj Shankar Vice President, Digital Transformation, Salesforce

Relevant Government Agencies

Air Force, Army, Navy & Marine Corps, Intelligence Agencies, DOD & Military, Office of the President (includes OMB), Dept of Agriculture, Dept of Commerce, Dept of Education, Dept of Energy, Dept of Health & Human Services, Dept of Homeland Security, Dept of Housing & Urban Development, Dept of the Interior, Dept of Justice, Dept of Labor, Dept of State, Dept of Transportation, Dept of Treasury, Dept of Veterans Affairs, EPA, GSA, USPS, SSA, NASA, Other Federal Agencies, Legislative Agencies (GAO, GPO, LOC, etc.), Judicial Branch Agencies, State Government, County Government, City Government, Municipal Government, CIA, FEMA, Office of Personnel Management, Coast Guard, National Institutes of Health, FAA, Census Bureau, USAID, National Guard Association, EEOC, Federal Government, State & Local Government, FDA, Foreign Governments/Agencies, NSA, FCC