Enhancing Customer Engagement via Websites
This event qualifies for 1 CPEs
The importance of government agencies providing quality online experiences for constituents and internal stakeholders cannot be understated. Public sector entities serve very diverse audiences – other government agencies, industry, academia, and constituents – and their respective websites need to provide relevant content quickly & easily to each audience. But how are agencies going about modernizing, updating, maintaining, and managing government websites?
Register Today and prepare to learn from multiple government subject matter experts on how they gathered insights from users and listened to their stakeholders to improve website site navigation and engagement by simplifying terminology, establishing governance best practices, permissions and much more.
Speaker and Presenter Information
- Kevin Cochrane, SVP Product Marketing, Acquia
- Michael Knight, Chief, Web Branch (Office of Innovation), NARA
- Jessica Milcetich, Director of Customer Experience, USAGov, GSA
Relevant Government Agencies
Federal Government, State & Local Government
Event Type
Webcast
This event has no exhibitor/sponsor opportunities
When
Thu, Aug 26, 2021 - Fri, Jan 6, 2023, 11:00am - 12:00am
ET
Cost
Complimentary: $ 0.00
Website
Click here to visit event website
Organizer
Digital Government Institute
Join the event conversation:
@DGIevents
#CX, #CustomerExperience