Transformative Excellence: Rosevilles Citizen-Centric Evolution

Register now for a complimentary webinar where Granicus will explore the success story of Roseville, California, and their journey to enhance the citizen experience through effective change management.

 

Specifically, attendees will:

  • Gain insights into the challenges faced by Roseville that led them to move to a new 311/CRM system
  • Hear about the project planning and lessons learned along the way, including how new programs, changes in service approaches, and outcomes are now quantified
  • Understand the impact of change on the organization that included efficiency, decision-making, transparency, and community feedback

Don’t miss the opportunity to learn from real-world experiences and gain actionable insights into successful change management.

Speaker Details

Melissa Hernandez, Business System Analyst, City of Roseville

 

Mollie Chacon, Information Technology Program Manager, City of Roseville

 

Carolina Prieto, Solutions Advisor, Granicus  

Event Topic

Citizen Engagement, Management, Technology

Relevant Audiences

All State and Local Government
Transformative Excellence: Rosevilles Citizen-Centric Evolution
Event Type
Virtual / Online
Event Subtype
Webinar / Webcast
When
Mon, Mar 11, 2024 | 12:00 pm - 1:00 pm ET
Registration Cost
Complimentary
Website
Click here to view event website
Sponsor
GRANICUS