Transformative Excellence: Rosevilles Citizen-Centric Evolution

Register now for a complimentary webinar where Granicus will explore the success story of Roseville, California, and their journey to enhance the citizen experience through effective change management.


Specifically, attendees will:

  • Gain insights into the challenges faced by Roseville that led them to move to a new 311/CRM system
  • Hear about the project planning and lessons learned along the way, including how new programs, changes in service approaches, and outcomes are now quantified
  • Understand the impact of change on the organization that included efficiency, decision-making, transparency, and community feedback

Don’t miss the opportunity to learn from real-world experiences and gain actionable insights into successful change management.

Speaker and Presenter Information

Melissa Hernandez, Business System Analyst, City of Roseville


Mollie Chacon, Information Technology Program Manager, City of Roseville


Carolina Prieto, Solutions Advisor, Granicus  

Relevant Government Agencies

State & Local Government

Event Type

This event has no exhibitor/sponsor opportunities

Mon, Mar 11, 2024, 12:00pm - 1:00pm ET

Complimentary:    $ 0.00

Click here to visit event website

Event Sponsors

Granicus Government Team at Carahsoft

Contact Event Organizer

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