AWS Contact Center Day

Are you ready to transform customer experience? Join our free virtual conference where you'll learn how to harness the power of generative AI to streamline your operations, improve customer service, and increase employee happiness.


Hear from industry experts, AWS customers, and partners about the latest trends in CX transformation. With sessions focused on an innovative business journey and exploring top CX use cases, learn how organizations of all sizes can streamline operations, harness the power of data, and elevate the customer experience with the power of one application infused with generative AI. 


Join Vice President and General Manager of Amazon Connect, Pasquale DeMaio, and AWS leaders for an exclusive session where they will share valuable insights and vision for customer experience transformation in 2024.

 

Gain a sneak peek into the latest innovations and outcomes customers are achieving with the AWS contact center application, Amazon Connect. Walk away with new ideas about how you can deliver outstanding customer experiences and get ready to dive deeper as you launch into the rest of Contact Center Day!

Speaker Details


Pasquale DeMaio - VP, Amazon Connect


Erica Ong - Head of CXE Sales & GTM, WWPS

Event Topic

Artificial Intelligence, Machine Learning

Relevant Audiences

All State and Local Government, All Federal Government

Other Agency

Other Federal Agencies
AWS Contact Center Day
Event Type
Virtual / Online
Event Subtype
Webinar / Webcast
When
Thu, May 02, 2024 | 12:00 pm - 3:30 pm ET
Registration Cost
Complimentary
Website
Click here to view event website
Sponsor
Salesforce