Salesforce
Salesforce is a customer success platform, designed to help you sell, service, market, analyze, and connect with your customers.
Upcoming Salesforce Events
- Ways to streamline the advisor experience using Education Cloud and Agentforce
- How a holistic approach improves student retention and engagement
- Steps to connecting student goals and institutional involvement seamlessly
When employees don't know where to go for help—or worse, don't trust that help is coming—productivity suffers and IT takes the blame.
In this session, we'll explore what it takes to build a consistent, low-friction service experience across every touchpoint: from first request to final resolution. We'll cover portal design, self-service deflection, knowledge base quality, and how AI-powered automation is raising the bar for what employees expect.
Because a great employee experience isn't just about having a portal; it's about making sure that portal actually works for the people using it.
The AI agent revolution continues October 14–16. It’s three days of groundbreaking innovation, bold ideas, visionary inspiration, and Agentforce transformation. Experience everything AI is meant to be, only at Dreamforce.
Registration opens in May. Join the list for the lowest price and early bird perks.
Most IT teams didn't design their service catalog; it just accumulated. The result is a sprawling list of request types with no clear ownership, inconsistent SLAs, and fulfillment workflows that rely on tribal knowledge rather than repeatable process.
Because a great service catalog isn't just a menu, it's a commitment.
Change is the leading cause of incidents. Yet, most organizations are still managing it through disconnected approvals, spreadsheet-based CABs, and after-the-fact postmortems.
We'll walk through how modern change management reduces both incident frequency and the time it takes to diagnose when something goes wrong. Because the best change process isn't the most rigid one; it's the one your team actually follows.
Events We Are Sponsoring
- Ways to streamline the advisor experience using Education Cloud and Agentforce
- How a holistic approach improves student retention and engagement
- Steps to connecting student goals and institutional involvement seamlessly
Welcome to the 2026 TASSCC Annual Conference. This year our conference will celebrate the TASSCC community and encourage collaboration between our agencies and our industry partners.
The TASSCC Annual Conference is Texas’s premier event for state IT leaders, partnering to advance education and networking among professionals supporting information technology for Texas public sector and higher education.
Last year’s event welcomed over 850 attendees, including 350+ government sector employees.
The 52nd Annual TASSCC Conference celebrates the spirit of Texas IT innovation with the theme “Big Tex, Bigger Tech: The Future of Texas IT.” Bringing together technology leaders, public sector professionals, and industry experts, this conference will explore the emerging trends, transformative technologies, and forward-thinking strategies shaping the future of IT across Texas. Hosted in the home of the iconic Texas State Fair, attendees will gain valuable insights, build meaningful connections, and discover how innovation is driving smarter, more connected communities for years to come.
Join us on August 18th for Wisconsin Salesforce Winnovation Event: Back to School, a half-day, in-person experience designed for public sector teams looking to get more value from their Salesforce and Tableau investments.
Throughout the day, attendees will explore:
- How to better prepare, protect and activate their data across Salesforce, Tableau and related technologies.
- Sessions that will focus on the best practices for data governance, embedding analytics into workflows and promoting trusted content.
- A content-rich agenda and meaningful takeaways like helping teams use data more effectively without adding complexity.
The Minnesota Digital Government Summit is where innovation meets impact!
Bringing together the brightest minds in state and local government, this summit empowers public-sector leaders to explore cutting-edge technologies, modernize operations, and solve pressing challenges. From cybersecurity and AI to data governance and digital service delivery, sessions are designed to spark insight, foster collaboration, and accelerate real-world results. Whether you're shaping strategy or implementing solutions, the Summit delivers valuable peer connections and actionable guidance to help move your mission forward.
Open to Public Sector only.
The Agentforce Ideation Workshop is a structured, facilitated session designed to help a government agency identify its first trusted AI pilot and build a roadmap for Agentforce adoption. It's not a product demo. It's a collaborative working session led by Salesforce Solution Engineers who facilitate the workshop with enablement and hands-on collaboration.
Attendees will work together in a collaborative group setting to surface, identify and prioritize their own AI use cases, building the right foundations for a successful Agentforce journey.
Why attend?
- Turn AI ideas into actionable initiatives
- Align your team around high-value use cases
- Reduce uncertainty with a structured adoption roadmap
- Accelerate your Agentforce journey with expert guidance
The New York Digital Government Summit is where innovation meets impact!
Bringing together the brightest minds in state and local government, this summit empowers public-sector leaders to explore cutting-edge technologies, modernize operations, and solve pressing challenges. From cybersecurity and AI to data governance and digital service delivery, sessions are designed to spark insight, foster collaboration, and accelerate real-world results. Whether you're shaping strategy or implementing solutions, the Summit delivers valuable peer connections and actionable guidance to help move your mission forward.
Open to Public Sector only.
ITC Vegas is where the whole insurance industry meets to see what is new and next in insurance technology.
From the shore, the ocean can appear calm. Yet, under the surface, tectonic plates shift, pressure builds, and currents redirect—long before we detect movement. That’s insurance right now. Climate, technology, regulation, and human behavior are reshaping risk in real time. Change isn’t coming; it’s already here. The real question is how we move forward.
The EDUCAUSE Annual Conference connects the best thinkers in higher education technology.
This is THE event where professionals and technology providers from around the world gather to network, share ideas, grow professionally, and discover solutions to today’s challenges. It’s the largest gathering of your peers…people you can relate to, learn from, and stay connected to throughout the year.
Agenda Highlights
- Keynotes and thought leadership sessions focused on the future of human services technology.
- Educational sessions featuring federal, state and local government leaders sharing best practices and lessons learned.
- Discussions on emerging technologies and innovative approaches to service delivery.
- Peer networking opportunities with human services and technology professionals from across the country.
- Interactive demonstrations showcasing technology solutions designed for government agencies.
- Expo hall engagement with industry partners and solution providers supporting human services modernization.
The Department of Defense (DOD) and Intelligence Community (IC) are increasingly leveraging Artificial Intelligence (AI) technologies to enhance their capabilities in areas such as intelligence analysis, cybersecurity, autonomous systems, predictive maintenance, and decision-making processes. AI has the potential to revolutionize defense and intelligence operations by enabling faster data analysis, improved situational awareness, and the automation of repetitive tasks, ultimately enhancing mission effectiveness and efficiency.
The Wisconsin Digital Government Summit is where innovation meets impact!
Bringing together the brightest minds in state and local government, this summit empowers public-sector leaders to explore cutting-edge technologies, modernize operations, and solve pressing challenges. From cybersecurity and AI to data governance and digital service delivery, sessions are designed to spark insight, foster collaboration, and accelerate real-world results. Whether you're shaping strategy or implementing solutions, the Summit delivers valuable peer connections and actionable guidance to help move your mission forward.
Open to Public Sector only.
Events Where We Are Exhibiting
The Vermont Digital Government Summit is where innovation meets impact!
Bringing together the brightest minds in state and local government, this summit empowers public-sector leaders to explore cutting-edge technologies, modernize operations, and solve pressing challenges. From cybersecurity and AI to data governance and digital service delivery, sessions are designed to spark insight, foster collaboration, and accelerate real-world results. Whether you're shaping strategy or implementing solutions, the Summit delivers valuable peer connections and actionable guidance to help move your mission forward.
Open to Public Sector only.
The Connecticut Digital Government Summit is where innovation meets impact!
Bringing together the brightest minds in state and local government, this summit empowers public-sector leaders to explore cutting-edge technologies, modernize operations, and solve pressing challenges. From cybersecurity and AI to data governance and digital service delivery, sessions are designed to spark insight, foster collaboration, and accelerate real-world results. Whether you're shaping strategy or implementing solutions, the Summit delivers valuable peer connections and actionable guidance to help move your mission forward.
Open to Public Sector only.
Bringing together the brightest minds in state and local government, this summit empowers public-sector leaders to explore cutting-edge technologies, modernize operations, and solve pressing challenges. From cybersecurity and AI to data governance and digital service delivery, sessions are designed to spark insight, foster collaboration, and accelerate real-world results. Whether you're shaping strategy or implementing solutions, the Summit delivers valuable peer connections and actionable guidance to help move your mission forward.
Open to Public Sector only.
Join us to uncover the latest CIO insights and solutions with experts, IT executive peers and service providers to accelerate your business.
Why Gartner conferences?
- Insights you can trust - Join us for the only IT conference shaped by data-driven insights and more than 200,000 annual conversations between Gartner experts and the IT community.
- Validate your strategy - Our global team of 60+ on-site data, analytics and AI experts helps you create and validate your game plan using actionable business and technology insights.
- Strengthen your network - Join a large and diverse group of data, analytics and AI executives at a conference that prioritizes meaningful interactions and powerful connections.
The GovAI Coalition Summit is being hosted by the GovAI Coalition, the City of San José and Government Technology, in the San Jose Convention Center. This significant location positions this event in the heart of Silicon Valley, the global epicenter of AI and technological innovation. Attendees will discover cutting-edge AI trends, ethical practices, data management, and practical applications in public safety, transit, and government operations, while exploring inclusive adoption and innovative policy development.
About the GovAI Coalition
The GovAI Coalition includes members from over 900 local, state, and federal agencies in seven countries. The Coalition is united in their mission to enable public sector AI to serve the public good through resource sharing, standards, and advocacy.
The GovAI Coalition is committed to:
- Using AI for social good
- Ensuring ethical, non-discriminatory, and responsible AI governance
- Promoting vendor accountability
- Improving government services
- Fostering cross-agency collaboration and knowledge sharing
Learn more on the GovAI Coalition website.
Registration is not yet available. Check back in the Fall of 2026.
Sea Service leaders today confront profound and rapidly changing threats in a landscape of increasingly complex challenges. Join us and engage with leaders from the Navy, Marine Corps and the Coast Guard as well as industry and academia experts in this extraordinary opportunity to explore the depths of the unique issues they confront. Engage in discussions, network with peers and be a part of devising the needed solutions to enhance operational capabilities that overcome evolving threats. Gain knowledge and forge connections while discovering the latest platforms, cutting-edge technologies and advanced capabilities crucial to supporting maritime operations.