Government Technology

When residents reach out to government, they want the same thing every time: a quick answer, a clear resolution, and an easy path to the services they need.

Many state and local agencies are discovering that AI can help make that possible—not as a standalone technology initiative, but as a practical tool for improving service delivery. From reducing wait times and accelerating case resolution to giving employees faster access to information, AI is helping agencies create better experiences for both constituents and staff.

Join us for a discussion of how leading public-sector organizations are putting AI to work in contact centers and other resident-facing operations. Our speakers will share proven approaches for connecting siloed data, identifying high-impact opportunities, and building the foundation for long-term transformation.
Attendees will learn how Presidio and AWS help organizations:

• Assess opportunities to improve constituent experiences through faster, more effective service delivery
• Identify ways to empower employees with better access to information, knowledge, and insights
• Prioritize AI use cases that align with mission objectives and deliver measurable business value
• Evaluate data readiness and address common barriers to AI adoption
• Develop a practical roadmap that balances near-term improvements with long-term modernization goals
  

Whether your organization is evaluating its first AI initiative or expanding existing efforts, this session will provide real-world lessons and actionable strategies for delivering better outcomes for the people you serve.

Join the live webinar to obtain your complimentary certificate of attendance!

The Georgia Department of Community Health (DCH) manages a $22 billion Medicaid operation that provides critical health services to some of the state’s most vulnerable and underserved populations. This webinar explores how the department supports rapid innovation while securing protected health information across a complex healthcare landscape that includes rural hospitals and clinics. Will Monahan, chief information security officer for DCH, joins Box CISO Heather Ceylan for a timely conversation about how the department is moving from manual processes to an automated, AI-driven framework to protect health benefits for millions of Georgia residents.

You’ll learn how DCH is

• Using automated tools to scale security operations despite limited resources
• Navigating state-level AI approval processes by adopting robust governance practices
• Implementing AI-driven data classification and ransomware detection
• Balancing speed and data security requirements

You’ll also see a demonstration of how Box can automate the classification of sensitive documents, data extraction from document intake, and integrate with existing systems — so caseworkers can reduce backlogs, protect PHI/PII, and deliver better constituent outcomes at scale.

Cyber threats aren’t just changing — they’re accelerating. AI is collapsing the gap between vulnerability discovery and exploitation from months to hours, allowing attackers to identify and act on weaknesses at machine speed. For public sector organizations, that means traditional, patch-based defenses are not enough.

This shift is forcing a fundamental rethink of cybersecurity strategy. The question is no longer whether breaches can be prevented entirely but how to contain them when they happen. Agencies are moving toward a model that assumes compromise and focuses on limiting impact: reducing blast radius, restricting lateral movement and protecting mission-critical systems even after an attacker gets in.

In this session, we’ll break down what this new reality means for government and education IT leaders. You’ll hear how AI is redrawing the threat landscape, why Zero Trust is quickly becoming the baseline, and how approaches like micro-segmentation and real-time visibility are helping organizations respond faster and operate with greater confidence.

Why attend:

• Understand how AI accelerates cyber threats and why traditional defenses struggle to keep up
• Learn what breach containment looks like in practice, including how to limit lateral movement and reduce impact
• See how Zero Trust and real-time visibility support mission continuity 
• Key considerations for building resilient network infrastructure that can support future healthcare innovations

Attend the live webinar to obtain your complimentary certificate of attendance!

If your audience is wrong, your offer misses the mark, or your message doesn't resonate, even the best marketing campaign will struggle to deliver results. When SLED campaigns stall, it's rarely because of a single tactic, it’s because the right message isn't reaching the right people at the right moment. 

In this practical 30-minute session, you'll learn how to build a stronger audience strategy by: 

• Identifying the SLED buyers who matter most and avoiding wasted effort on the wrong audience  

• Aligning your offers to where prospects are in their buying journey  

• Creating messaging that speaks to public-sector decision-makers and inspires action  

• Recognizing the audience strategy mistakes that quietly undermine campaign performance  

Stop shouting into the void. Learn how to connect with the right people, address the right challenges, and engage buyers when it matters most so your campaigns generate stronger engagement and better results. 

Our Reach 

• 40+ Years SLED Experience 

• 100% Public Sector Focus 

• 99% Contacts Are Influencers or Decision-Makers 

• 84% of State CIOs Subscribe to Our Publications 

As generative AI transforms teaching, research and administration, the "open campus" has become more difficult than ever to secure. Faculty are using large language models to accelerate research. Students are accessing institutional systems from coffee shops, dorm rooms and personal devices. Meanwhile, cybercriminals are leveraging AI to launch more sophisticated phishing attacks, automate reconnaissance and accelerate ransomware campaigns.

Join Netskope and the Center for Digital Education for a forward-looking conversation on what secure education environments will require in 2026 and beyond. This interactive webinar will explore how a unified Secure Access Service Edge (SASE) strategy can help institutions modernize security operations, reduce technical debt and safely enable AI-driven learning and research.

Discussion topics will include:

• How is AI adoption evolving across institutions?
• What risks are emerging as faculty, staff and students independently adopt AI tools?
• What are the next major priorities for securing AI-enabled learning and research environments?

Whether your institution is beginning its AI governance journey or rethinking a complex legacy security stack, this webinar will provide practical insights into building a resilient, AI-ready campus.

Attend the live webinar to obtain your complimentary certificate of attendance!

As states look for new ways to improve resident engagement and modernize service delivery, AI-powered digital assistants are emerging as a practical solution for enhancing accessibility, streamlining interactions and increasing operational efficiency. Join us to hear how states across the country are using AI assistants to help residents quickly find information, access services and engage with government through natural, conversational experiences.

The session will explore results from multiple state deployments, including improvements in resident engagement, multilingual accessibility and staff efficiency. You’ll also hear firsthand about South Carolina’s implementation, including how the AI assistant is transforming the way residents interact with state government, delivering better service experiences, and creating operational benefits for agencies and staff.

What You'll Learn:

• Key considerations for planning, deploying and scaling a resident AI assistant across agencies
• South Carolina's experience implementing the technology, including deployment strategies and stakeholder engagement
• Where the assistant is delivering the greatest impact for residents and state staff
• Lessons learned, best practices and change management insights from a real-world state deployment
• Practical advice for government leaders evaluating AI solutions to enhance resident engagement and modernize service delivery

Modernizing licensing and permitting can transform how government serves businesses, professionals, and communities. But realizing that vision requires more than new technology. Agencies that take a holistic approach to modernization can streamline operations, improve workforce productivity, accelerate service delivery and support economic growth.

Join Government Technology and Accenture for a discussion on regulatory reinvention and the foundational elements that drive successful technology transformation. Learn how leading agencies are rethinking processes, preparing their organizations for change, improving data readiness, and creating the governance structures needed to maximize technology investments.

We’ll also explore the evolving role of AI in licensing and permitting modernization and hear firsthand insights from a public-sector organization that has successfully approached technology as an enabler of broader organizational transformation.

Key Takeaways:

• Understand the five foundational elements of successful regulatory transformation
• Learn why business process redesign is critical before technology implementation
• Explore how data readiness, governance and change management drive long-term success
• Discover how AI can be embedded into modernization efforts to improve outcomes
• Hear real-world lessons and best practices from a government agency's transformation journey
• Gain a practical framework for advancing licensing and permitting modernization

Secure, reliable access to critical information has never been more crucial for rural hospitals and healthcare providers. Clinicians move constantly between patient rooms, outpatient facilities, ambulances and patients’ homes — and they need reliable connectivity wherever care is delivered. Healthcare organizations manage rapidly growing volumes of digital data, including electronic medical records, high-resolution medical imaging, telehealth services, remote patient monitoring and AI-enabled clinical tools.

This webinar explores the growing importance of resilient, high-bandwidth connectivity in rural healthcare environments and the role it plays in supporting patient care, operational efficiency and workforce productivity. Experts from Verizon and the Center for Digital Government will discuss the challenges rural providers face in maintaining seamless access to applications and data across distributed care settings, as well as emerging strategies for strengthening connectivity inside healthcare facilities and beyond their walls.

We’ll also discuss the new Rural Healthcare Transformation program, which will strengthen and modernize rural healthcare nationwide through $50 billion in federal funding. These grants will help medical facilities develop innovative local solutions to expand access and improve health outcomes. 

You’ll learn:

• How evolving models of care are increasing the need for reliable connectivity across hospitals, clinics and patients’ homes
• Why electronic medical records, medical imaging and other data-intensive applications are driving demand for greater bandwidth
• The operational and clinical risks associated with connectivity disruptions
• Strategies rural healthcare providers are using to support secure, seamless access to information wherever care is delivered
• Key considerations for building resilient network infrastructure that can support future healthcare innovations

Attend the live webinar to obtain your complimentary certificate of attendance.

The Los Angeles Digital Government Summit is where innovation meets impact!

Bringing together the brightest minds in state and local government, this summit empowers public-sector leaders to explore cutting-edge technologies, modernize operations, and solve pressing challenges. From cybersecurity and AI to data governance and digital service delivery, sessions are designed to spark insight, foster collaboration, and accelerate real-world results. Whether you're shaping strategy or implementing solutions, the Summit delivers valuable peer connections and actionable guidance to help move your mission forward.

Open to Public Sector only.

Artificial intelligence has quickly moved from emerging technology to executive priority. Yet many state and local government leaders are still grappling with the same questions: Where can AI deliver meaningful value? What risks need to be addressed? And how can organizations move from experimentation to sustainable adoption?

This webinar will provide a practical, research-driven look at the evolving role of AI in government. Drawing on insights from IBM's Institute for Business Value and perspectives from public sector leaders, the discussion will explore how organizations are building AI strategies that balance innovation, governance and public trust.

What Attendees Will Learn

• Key findings from recent AI research and what they mean for state and local government leaders
• A practical framework for building an AI strategy
• Real-world government use cases
• Why organizations are increasingly prioritizing AI capabilities that are built into the systems employees already use — rather than adding disconnected tools that create new complexity, governance challenges and security risks

As agencies continue to modernize their technology, leaders must ensure employees can collaborate effectively from anywhere while balancing security, compliance and operational efficiency.

Join us for a live webinar as we explore how modern collaboration solutions are helping organizations move beyond simply supporting hybrid work to driving meaningful mission outcomes.

We'll discuss strategies for creating seamless meeting experiences, enabling productive distributed teams and simplifying collaboration technology across your organization.

Our speakers will also explore the advantages of taking a more unified approach to collaboration technology, helping IT teams simplify deployment, support and long-term planning.

Whether you're preparing for your next technology refresh, modernizing meeting spaces or looking to better support a hybrid workforce, you'll leave with practical insights to help your organization collaborate more effectively.

Attendees of this live event can receive a complimentary certificate of attendance.

Budget constraints, legacy systems, and rising constituent expectations are pushing state and local government IT teams to do more with less. With 87% of organizations planning to deploy AI for IT service management (ITSM) within the next 6–24 months, public sector IT leaders can't afford to get lost in experimentation.

In this session, we examine how AI and no-code automation are being combined to modernize public sector service delivery, what the data reveals about moving from pilot projects to scalable outcomes, and why executive leadership is often the difference between isolated pilots and organization-wide success.

Walk away with a clear, defensible roadmap for bringing modern ITSM to your agency without adding headcount or compromising compliance.

• 82% of organizations with widespread AI ITSM report significant reduction in ticket volume
• Reduce technician burnout by eliminating 2-3 months of manual tasks
• No-code platforms deliver rapid ROI — often within 6–12 months
• Integrate to hundreds of internal systems without developers

Who should attend: State and local CIOs, CTOs, IT directors, IT operations and service management leaders, enterprise architects, digital services leaders, and other technology decision-makers responsible for modernizing government operations and improving service delivery.

Join this webinar live to receive a certificate of completion!

As IT environments grow more complex, technology leaders need more than data to make the best decisions. They need clear, actionable insights.

Without a unified view of devices, applications and user experience across the organization, it becomes increasingly difficult to prioritize investments, respond proactively to issues and maximize limited resources.

Join us for this live webinar as we explore how modern platforms can empower IT leaders with comprehensive visibility across their digital environment. We’ll discuss real-world use cases that demonstrate how greater visibility leads to a more proactive approach to IT operations.

Whether you're supporting digital transformation initiatives, planning technology investments, or looking for ways to offset rising operational costs, you'll learn how actionable insights can help your organization become more efficient. Discover how a unified view of your IT environment can support modernization efforts while helping your team deliver better experiences for employees and constituents alike.

Attendees of this live event can receive a complimentary certificate of attendance.

State of Technology – California Industry Forum 2026 is the premier industry event focused on gov tech in the State of California. This half-day event is designed to provide sales and marking leaders with insights to help turbocharge business strategies and validate sales and marketing activities. Why attend?

• Get exclusive insights from the state CIO and government tech leaders about the hottest opportunities, emerging trends and groundbreaking initiatives shaping California’s gov tech market.
• Gain in-depth knowledge on the state’s IT priorities and plans based on the freshly released 2027 budget.
• Take a deep dive into the technology trends disrupting the status quo and revolutionizing how California’s government serves the public.
• Get insights into the driving forces behind government IT spending.
• Network with fellow industry leaders, share ideas and forge partnerships.

Agenda and speakers to be announced.

The Vermont Digital Government Summit is where innovation meets impact!

Bringing together the brightest minds in state and local government, this summit empowers public-sector leaders to explore cutting-edge technologies, modernize operations, and solve pressing challenges. From cybersecurity and AI to data governance and digital service delivery, sessions are designed to spark insight, foster collaboration, and accelerate real-world results. Whether you're shaping strategy or implementing solutions, the Summit delivers valuable peer connections and actionable guidance to help move your mission forward.

Open to Public Sector only.