Government Technology

What does it take to scale digital transformation across an entire university?

Join leaders from California Baptist University (CBU) for an inside look at how a small automation pilot in the registrar’s office grew into more than 90 automated processes supporting teams across campus. In this case study session, CBU leaders will share how cross-department collaboration helped modernize student record management, improve accountability and deliver faster service to students and faculty.

Our speakers will discuss how they aligned teams, scaled adoption and created a culture of continuous improvement around process automation.

In this session, we’ll explore:

• How CBU digitized and automated student-facing workflows across departments
• Strategies for building collaboration and buy-in across academic and administrative teams
• Lessons learned from scaling automation campus-wide
• How process visibility and standardized workflows improved accountability and service delivery

Whether you’re beginning your automation journey or looking to expand existing initiatives, this discussion will provide practical insights you can apply to modernize operations and enhance the student experience. We hope you can join us!

The Oregon Digital Government Summit is where innovation meets impact!

Bringing together the brightest minds in state and local government, this summit empowers public-sector leaders to explore cutting-edge technologies, modernize operations, and solve pressing challenges. From cybersecurity and AI to data governance and digital service delivery, sessions are designed to spark insight, foster collaboration, and accelerate real-world results. Whether you're shaping strategy or implementing solutions, the Summit delivers valuable peer connections and actionable guidance to help move your mission forward.

Open to Public Sector only.

The Center for Digital Government’s Digital Cities Survey provides the opportunity for city information technology organizations to highlight the great work being done, benchmark with their peers and identify trends for the future. This year’s survey will reflect the technology landscape, both currently and in preparation for the future.

On this webcast, Chief Programs Officer, Teri Takai, Executive Director, Rob Lloyd, and Surveys and Awards Director, Janet Grenslitt will walk you through this year’s survey – the overall structure, what’s new and approaches you can use to fill it out. We are happy to announce that we have planned regularly scheduled touch points where you can check in with us with any survey questions throughout the entire process. The webinar will also cover:

• The objectives and intent of the survey
• How to navigate the survey tool
• Next steps and timing for survey submissions
• Any questions

As state and local governments accelerate their shift to cloud-based tools and distributed workforces, the traditional security perimeter has all but disappeared — replaced by a complex, interconnected ecosystem of endpoints and SaaS applications. In this environment, a single compromised credential, device or application can trigger a cascading "SaaS domino effect," impacting multiple agencies at once.

This webinar will explore how public sector organizations can strengthen operational resilience amid rapidly evolving threats. In this 30-minute webcast, we’ll:

• Examine emerging risks such as the rise of non-human identities
• Explore the growing challenge of "negative time-to-exploit," where attackers strike before patches are even available
• Unpack the increasing use of interactive voice phishing (vishing)
• Discuss how workforce shortages are straining monitoring and response capabilities

Throughout the session, we’ll ground the discussion in fresh insights from Google’s new 2026 M-Trends Report, unpacking new data and real-world attack patterns to help you better understand where threats are heading next.

Join us to learn practical strategies for securing endpoints, managing SaaS risk, and building a more resilient cybersecurity posture.

The Center for Digital Government’s Digital Cities Survey provides the opportunity for city information technology organizations to highlight the great work being done, benchmark with their peers and identify trends for the future. This year’s survey will reflect the technology landscape, both currently and in preparation for the future.

On this webcast, Chief Programs Officer, Teri Takai, Executive Director, Rob Lloyd, and Surveys and Awards Director, Janet Grenslitt will walk you through this year’s survey – the overall structure, what’s new and approaches you can use to fill it out. We are happy to announce that we have planned regularly scheduled touch points where you can check in with us with any survey questions throughout the entire process. The webinar will also cover:

• The objectives and intent of the survey
• How to navigate the survey tool
• Next steps and timing for survey submissions
• Any questions

The Ohio IT Leadership Forum is where tomorrow’s government leaders grow today.

This invitation-only gathering brings together state and local IT executives, emerging leaders, and visionary thinkers for candid conversations on the future of public-sector technology. Focused on leadership development, innovation, and strategy, the Forum goes beyond the tech to address the people, policies, and practices shaping digital government. Through peer exchange and practical sessions, participants gain the insights, relationships, and skills needed to lead their organizations and communities into the future.

This is an invitation-only event, open to Public Sector only. For more information or to request an invitation, please contact Jennifer Caldwell.

The Illinois IT Leadership Forum is where tomorrow’s government leaders grow today.

This invitation-only gathering brings together state and local IT executives, emerging leaders, and visionary thinkers for candid conversations on the future of public-sector technology. Focused on leadership development, innovation, and strategy, the Forum goes beyond the tech to address the people, policies, and practices shaping digital government. Through peer exchange and practical sessions, participants gain the insights, relationships, and skills needed to lead their organizations and communities into the future.

This is an invitation-only event, open to Public Sector only. For more information or to request an invitation, please contact Jennifer Caldwell.

H.R. 1 has significantly reshaped the operating environment for health and human services agencies, increasing both oversight and administrative demands across programs like SNAP and Medicaid. The legislation raises the stakes by tightening expectations around payment accuracy — placing SNAP agencies at risk of financial penalties if error rates exceed 6% by 2028 — while also expanding eligibility verification requirements, such as requiring certain Medicaid recipients to undergo recertification twice a year instead of annually.

While error prevention can reduce both the fiscal impact of improper payments and the reputational damage caused by error-prone systems, stricter federal eligibility requirements will also increase verification volume and create additional opportunities for fraud.

In this webinar, we’ll unpack the implications of H.R. 1. We’ll explain how public benefit agencies can proactively prepare to meet federal requirements while enhancing their fraud prevention strategy and maintaining access for eligible individuals. Attendees will learn how modern, risk-based identity strategies balance compliance, fraud risk and program access by treating identity as core infrastructure.

Join us to learn how to:

• Evaluate H.R. 1 and its impact on public benefit programs
• Leverage modern, risk-based identity strategies to reduce payment error rates
• Meet federal requirements while reducing manual review volumes and optimizing caseworker engagement
• Balance security and access for vulnerable populations

Public sector organizations are facing growing demands to modernize legacy systems while strengthening security, improving efficiency and delivering better services. This webinar explores how agencies are making the shift from outdated, on-premise solutions to modern, cloud-based SaaS platforms.

Our experts will dive into:

• Practical advice for taking the next step no matter where you are in your modernization efforts
• Using AI, automation and enhanced security frameworks in a cloud environment
• Tips to combat the most common challenges
• Strategies that have worked for other organizations

Featuring perspectives from Melissa Amell of Infor, Sherrie Scott of Deloitte, and Sean Phuphanich of AWS, this session brings together decades of public sector expertise to help organizations move forward with confidence.

Whether you need advice for building on established success or you’ve just started modernizing, this session is designed to make real-world experience your resource. We hope you can join us! This session comes with a complimentary certificate of attendance.

Counties are the bedrock of local government, responsible for delivering essential services such as public safety, infrastructure, health care and economic development while coordinating with state and federal agencies to address community needs. If you aren’t keeping up with what they are doing to drive progress, you are missing out on opportunities to build relationships and establish partnerships which will empower counties to support their departments and offices, address local challenges, and improve the lives of their residents.

Travis County contains the state’s capital, Austin. A tech community at heart, the county’s Information Technology Services department aspires to be as innovative with its services as the residents it serves. It continues to invest in collaborative projects, working across teams and departments to enable a safer, more modern, and reliable county. Neighboring Williamson County has seen rapid growth from Austin’s northward expansion. Its Technology Services department partners with the award-winning Purchasing department to source proven and cost-effective technology solutions to best serve the needs of the County. Technology Services continuously works to identify, evaluate, implement, and support solutions for all offices and departments for the benefit of the citizens.

Industry Insider – Texas members are invited to attend this in-person exclusive briefing with Travis County’s Director of Information Technology, Ralph Warren, and Williamson County’s Chief Information Officer, Richard Semple, to hear firsthand about their strategic IT priorities, current initiatives and long-term goals.

This event is open to Industry Insider members only.

The Alabama Public Sector Cybersecurity Summit is where government defends the future.

This public sector-focused event brings together IT security leaders, risk managers, and public officials to tackle the evolving cyber threats facing state and local government. Through expert-led sessions, peer exchange, and real-world case studies, attendees gain practical strategies to strengthen cyber resilience, protect critical infrastructure, and lead with confidence in an age of constant risk. Designed specifically for the public sector, this summit delivers insights you can act on and alliances you can trust!

Open to Public Sector only.

The Texas Digital Government Summit is where innovation meets impact!

Bringing together the brightest minds in state and local government, this summit empowers public-sector leaders to explore cutting-edge technologies, modernize operations, and solve pressing challenges. From cybersecurity and AI to data governance and digital service delivery, sessions are designed to spark insight, foster collaboration, and accelerate real-world results. Whether you're shaping strategy or implementing solutions, the Summit delivers valuable peer connections and actionable guidance to help move your mission forward.

Open to Public Sector only.

The New Hampshire Digital Government Summit is where innovation meets impact!

Bringing together the brightest minds in state and local government, this summit empowers public-sector leaders to explore cutting-edge technologies, modernize operations, and solve pressing challenges. From cybersecurity and AI to data governance and digital service delivery, sessions are designed to spark insight, foster collaboration, and accelerate real-world results. Whether you're shaping strategy or implementing solutions, the Summit delivers valuable peer connections and actionable guidance to help move your mission forward.

Open to Public Sector only.

This is an invitation-only event, open to Public Sector only. For more information or to request an invitation, please contact Jennifer Caldwell.
 

The Center for Digital Government’s annual Digital States Summit is a rare and valuable opportunity to build meaningful peer-to-peer relationships in a collaborative setting.  The Summit brings together State CIOs and their senior IT leaders along with top industry technology partners to dive into the challenges and opportunities shaping state IT today.  Our goal is to create a warm, engaging atmosphere where connections continue to grow and thrive.

Fast-paced and energizing, the Summit is designed to spark conversation, encourage knowledge sharing, and strengthen partnerships.  It’s an ideal setting to exchange insights and learn from peers and industry partners.

Stay tuned for more information!

As cyber threats continue to evolve and agencies are asked to streamline operations, public-sector IT leaders can no longer afford gaps between security frameworks and workforce modernization.

While moving workloads to the cloud unlocks new efficiencies, it also introduces unique security challenges that must be addressed. In the past, agencies were often forced to compromise—sacrificing performance, visibility, or security to prioritize other needs. Today, FedRAMP and StateRAMP guidance is helping organizations transform their approach, enabling stronger security without limiting productivity.

In this live webinar, we’ll explore how organizations can strengthen their security posture while improving visibility, workforce scheduling and performance with FedRAMP and StateRAMP compliance. Agencies no longer must undercut either their security or their productivity.

Key Topics Include:

• The growing importance of FedRAMP and StateRAMP in state and local IT environments
• Key considerations for modernizing workforce management
• Streamlining operations through cloud adoption
• How cloud-based solutions can support compliance while enabling agility
• Practical strategies to align workforce operations with broader IT and security priorities

Whether you are just beginning your FedRAMP journey or refining an existing approach, this discussion will provide a strong strategic foundation to help guide your next steps. Attendees will also receive a complimentary certificate of attendance.