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Upcoming Salesforce Events

Where your Agentic Enterprise becomes real.
The biggest shift in technology in a generation is happening
right now. The leaders getting ahead of it aren’t waiting, they’re at
Dreamforce. Three days to see what’s possible, learn from the companies already
doing it, and leave with the clarity, skills, and connections to move your
business forward.

Most IT teams didn't design their service catalog; it just accumulated. The result is a sprawling list of request types with no clear ownership, inconsistent SLAs, and fulfillment workflows that rely on tribal knowledge rather than repeatable process.
Because a great service catalog isn't just a menu, it's a commitment.

Change is the leading cause of incidents. Yet, most organizations are still managing it through disconnected approvals, spreadsheet-based CABs, and after-the-fact postmortems.
We'll walk through how modern change management reduces both incident frequency and the time it takes to diagnose when something goes wrong. Because the best change process isn't the most rigid one; it's the one your team actually follows.
Events We Are Sponsoring

You are invited to register for our event: Carahsoft Public Sector Networking Reception at Dreamforce |
We invite you to join us for our annual reception on the evening of Tuesday, September 15, at the Hibernia, one of San Francisco's most historic landmarks. Spend the evening connecting with peers over conversation and refreshments before enjoying a special performance by a world renowned artist and DJ to close the night. This event is open to public sector customers only and pre-registration is required. Registration will close on September 9th and all permitted registrants will receive a separate email confirming access to the event. We expect to reach capacity and this event is nearing, so please do not wait and register as soon as possible. Please reach out with any questions you may have! |


K-12 districts are under increasing pressure to modernize operations, support personalized learning and adopt AI-driven tools. But when critical data is scattered across SIS, LMS, HR, finance and assessment systems, making informed decisions becomes difficult and often reactive.
In this opening session, you'll be introduced to the Data Value Chain framework, a three-stage approach to building a modern, scalable data foundation:
- Unlock: Break down data silos and securely connect critical systems across your district.
- Trust: Establish governance, lineage, privacy and standards to create a defensible single source of truth.
- Activate: Put trusted data into action through early intervention, family engagement, dashboards and responsible AI adoption.

The future of warfare is being reimagined in real time.
From artificial intelligence and autonomous systems to cyber operations and data-driven command and control, emerging technologies are redefining how the U.S. military deters adversaries, accelerates decision-making, and operates across every domain.
Hear directly from top decision-makers and industry innovators on:
- AI-enabled military operations
- Drones, autonomy, and human-machine teaming
- The future of command and control
- Cyber operations in the age of generative AI
- Data, cloud, and digital modernization
- Homeland defense and evolving global threats
- Defense policy, acquisition, and workforce transformation
Join the leaders shaping the future of defense — where national security meets innovation.

The New York Digital Government Summit is where innovation meets impact!
Bringing together the brightest minds in state and local government, this summit empowers public-sector leaders to explore cutting-edge technologies, modernize operations, and solve pressing challenges. From cybersecurity and AI to data governance and digital service delivery, sessions are designed to spark insight, foster collaboration, and accelerate real-world results. Whether you're shaping strategy or implementing solutions, the Summit delivers valuable peer connections and actionable guidance to help move your mission forward.
Open to Public Sector only.

You're invited to join us for a day of learning at North Carolina Central University. Carahsoft and Salesforce are bringing together leaders across enrollment, student success, advancement, workforce development and IT for an exploration of The Agentic Campus.
Join us to discover practical, high-impact strategies for using AI and unified data to break down institutional silos and create a more connected campus.
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Generative AI is changing how organizations build applications, modernize services and respond to evolving policy requirements. But as AI-assisted development — or "vibe coding" — makes it easier than ever to create new solutions, state and local agencies must identify how they can innovate quickly without compromising security, compliance or long-term sustainability.
Join industry experts for a live discussion on what it takes to move beyond AI experimentation and build enterprise-ready solutions.
Our speakers will dive into:
- How AI-assisted development is transforming public sector IT
- Where vibe coding can accelerate innovation and where it introduces risk
- Why governance, compliance and security remain essential in an AI-driven development model
- Practical strategies for balancing rapid innovation with scalable, resilient enterprise systems
Whether your agency is exploring generative AI or looking to mature its AI strategy, this session will provide practical guidance for adopting AI responsibly while delivering better outcomes for the communities you serve. Attendees can receive a complimentary certificate of attendance after the discussion.

What's next for government in Michigan? Join us on September 24th at The Graduate Hotel in East Lansing for a day of peer-led insights, practical strategies and conversations around the challenges shaping state and local IT. Through peer-led presentations, you'll hear firsthand how agencies are approaching:
And more Salesfore innovations designed for government. You'll also have the opportunity to connect with fellow Michigan IT leaders, share experiences and leave with actionable ideas you can bring back to your agency. Don't miss the opportunity to continue the conversation at our networking happy hour at the Graduate Hotel Rock Bar following the event. We hope to see you in East Lansing! |

Agenda Highlights
- Keynotes and thought leadership sessions focused on the future of human services technology.
- Educational sessions featuring federal, state and local government leaders sharing best practices and lessons learned.
- Discussions on emerging technologies and innovative approaches to service delivery.
- Peer networking opportunities with human services and technology professionals from across the country.
- Interactive demonstrations showcasing technology solutions designed for government agencies.
- Expo hall engagement with industry partners and solution providers supporting human services modernization.

Join Salesforce and fellow public sector peers at Zola for a complimentary networking reception following a full day of events at ISM. Build connections beyond the conference floor. Enjoy refreshments, meet new people and exchange ideas. Space is limited, so reserve your spot today! We look forward to seeing you there! Feel free to reach out with any questions. |

ITC Vegas is where the whole insurance industry meets to see what is new and next in insurance technology.
From the shore, the ocean can appear calm. Yet, under the surface, tectonic plates shift, pressure builds, and currents redirect—long before we detect movement. That’s insurance right now. Climate, technology, regulation, and human behavior are reshaping risk in real time. Change isn’t coming; it’s already here. The real question is how we move forward.

The EDUCAUSE Annual Conference connects the best thinkers in higher education technology.
This is THE event where professionals and technology providers from around the world gather to network, share ideas, grow professionally, and discover solutions to today’s challenges. It’s the largest gathering of your peers…people you can relate to, learn from, and stay connected to throughout the year.

Join Box, CloudSynApps, Salesforce and SUFOS to see how a modern court case management platform built on Salesforce Public Sector Solutions and Box helps courts streamline operations, improve the constituent experience and empower court staff with AI-assisted workflows. Using a traffic citation as an end-to-end demonstration, we'll showcase how AI-assisted case summaries, document review, near-live hearing transcription and translation, secure document management, and digital self-service work together throughout the case lifecycle. While the demonstration follows a Traffic Court scenario, the platform is designed to support modernization across Probate, Civil, Criminal, Family, Juvenile and other court divisions. What you'll learn:
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Salesforce Agentic Analytics represents a shift for Salesforce customers, evolving analytics from standalone dashboards into an agentic, workflow-integrated analytics engine built directly on the Salesforce platform. Rather than treating analytics as a destination where users go to view static reports, Salesforce Analytics fuses intelligence directly into your Salesforce CRM processes, automated agents and daily workflows.
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Through facilitated workshop activities, attendees will explore where AI can improve constituent experience, streamline operations, understand and improve their organization's data readiness and support more responsive service delivery.
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Events Where We Are Exhibiting

Bringing together the brightest minds in state and local government, this summit empowers public-sector leaders to explore cutting-edge technologies, modernize operations, and solve pressing challenges. From cybersecurity and AI to data governance and digital service delivery, sessions are designed to spark insight, foster collaboration, and accelerate real-world results. Whether you're shaping strategy or implementing solutions, the Summit delivers valuable peer connections and actionable guidance to help move your mission forward.
Open to Public Sector only.

The TribalNet Conference & Tradeshow is the annual gathering of the TribalHub community. It is not just another conference; it is an experience! This is one of the only events truly dedicated to Native American government, gaming, and health technology – with topics that are relevant to what is going on both nationally and locally. The attendees and vendors are open, engaged and ready to make valuable connections! In today’s world, it’s more essential than ever, for business leaders to utilize cutting-edge technologies and leadership strategies across all departments to create sustainable growth and success. The TribalNet Conference & Tradeshow is a great opportunity to take advantage of a growing network of resources, experience and industry connections, ensuring that enterprise and government leaders are in possession of the tools and information that they need to thrive in their industries.
What will you gain by attending?
- Valuable Connections with Vendor Partners and Industry Peers
- Opportunities for Collaboration with other Tribes
- Practical Tools for Business Growth
- Knowledge of the Latest Technology Tools and Resources

Join us to uncover the latest CIO insights and solutions with experts, IT executive peers and service providers to accelerate your business.
Why Gartner conferences?
- Insights you can trust - Join us for the only IT conference shaped by data-driven insights and more than 200,000 annual conversations between Gartner experts and the IT community.
- Validate your strategy - Our global team of 60+ on-site data, analytics and AI experts helps you create and validate your game plan using actionable business and technology insights.
- Strengthen your network - Join a large and diverse group of data, analytics and AI executives at a conference that prioritizes meaningful interactions and powerful connections.

The GovAI Coalition Summit is being hosted by the GovAI Coalition, the City of San José and Government Technology, in the San Jose Convention Center. This significant location positions this event in the heart of Silicon Valley, the global epicenter of AI and technological innovation. Attendees will discover cutting-edge AI trends, ethical practices, data management, and practical applications in public safety, transit, and government operations, while exploring inclusive adoption and innovative policy development.
About the GovAI Coalition
The GovAI Coalition includes members from over 900 local, state, and federal agencies in seven countries. The Coalition is united in their mission to enable public sector AI to serve the public good through resource sharing, standards, and advocacy.
The GovAI Coalition is committed to:
- Using AI for social good
- Ensuring ethical, non-discriminatory, and responsible AI governance
- Promoting vendor accountability
- Improving government services
- Fostering cross-agency collaboration and knowledge sharing
Learn more on the GovAI Coalition website.

Registration is not yet available. Check back in the Fall of 2026.
Sea Service leaders today confront profound and rapidly changing threats in a landscape of increasingly complex challenges. Join us and engage with leaders from the Navy, Marine Corps and the Coast Guard as well as industry and academia experts in this extraordinary opportunity to explore the depths of the unique issues they confront. Engage in discussions, network with peers and be a part of devising the needed solutions to enhance operational capabilities that overcome evolving threats. Gain knowledge and forge connections while discovering the latest platforms, cutting-edge technologies and advanced capabilities crucial to supporting maritime operations.