Salesforce

Salesforce is a customer success platform, designed to help you sell, service, market, analyze, and connect with your customers.

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https://www.salesforce.com/
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Upcoming Salesforce Events

The 'What Changed?' Dilemma: Building a Unified Hub for Proactive Governance
The 'What Changed?' Dilemma: Building a Unified Hub for Proactive Governance

Nov 24, 2026

Virtual / Online

Salesforce
Know What Changed Before It Becomes an Incident Change is the leading cause of incidents. Yet, most organizations are still managing it through disconnected approvals, spreadsheet-based CABs, and after-the-fact postmortems. In this session, we'll make the case for a unified change governance hub: one where risk assessment is automated, change history is tied to your CMDB, and your team can answer "what changed?" in seconds rather than hours. We'll walk through how modern change management reduces both incident frequency and the time it takes to diagnose when something goes wrong. Because the best change process isn't the most rigid one; it's the one your team actually follows.
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Events We Are Sponsoring

Inside an LPI Modernization: Lessons Learned from a Government Agency

Nov 4, 2026

Virtual / Online

Licensing, permitting and inspection (LPI) programs are under growing pressure to improve service delivery, increase transparency, and operate more efficiently while managing complex regulatory requirements. Many agencies are exploring modernization strategies to address legacy systems, manual processes, inspection backlogs and evolving constituent expectations. The webinar agenda focuses on LPI challenges, a government modernization story, an LPI demonstration and audience Q&A. Learning Objectives: Identify common challenges that impact LPI programs. Describe the components of a modern end-to-end LPI process. Evaluate modernization strategies that improve efficiency, transparency and constituent experience. Assess opportunities to leverage emerging technologies, including AI, within LPI operations.
Strategic Workshop: Building the Agentic Campus
Higher education is entering the agentic AI era, but no single platform can deliver it alone. This workshop brings together technology leaders to give campus CIOs a blueprint for building an " Agentic Campus ". You'll hear how CRM data, HR/financial/student systems and data lakes come together into a single data foundation that AI agents can act on. We will discuss establishing a modern data foundation, funding options like philanthropy and corporate partners and leave you with a practical roadmap for AI adoption across admissions, student success athletics and operations. Join fellow CIOs from Minnesota and the surrounding region for an afternoon of strategy, peer conversation and a networking reception. Learn how to build a strong data foundation for your Agentic Campus: Set yourself up for success in the AI era, including getting data AI ready and using tools to expose data AI Agents. Explore funding paths including philanthropy and corporate partnerships to make the AI transformation affordable. Walk away with a blueprint for building your own "Agentic Campus," grounded in real technology decisions, not theory. Connect with fellow CIOs from Minnesota and the region facing the same challenges. Close out the afternoon with a networking reception to keep the conversation going. Carahsoft is proud to partner with Salesforce to help colleges and universities advance campus operations through innovative technology. Contact our dedicated Salesforce team to discuss your institution's needs, request a quote or learn more.
Tableau + R Software Webinar

Nov 10, 2026

Virtual / Online

Executive overview and business objectives Tableau and R integration architecture Best practices for data preparation and modeling Performance, scalability and optimization Security, governance and compliance Recommendations, next steps and leadership decisions
Inside Government's Best-Kept Productivity Secret: Slack

Nov 12, 2026

Virtual / Online

Hear it straight from the agencies using it. Join us November 12 for a behind-the-scenes look at how State & Local Government organizations are putting Slack to work with real agency insights, compelling use cases and live demos. Attendees will gain practical insight on how State & Local Government organizations are putting Slack to work with real agency insights, compelling use cases and live demos. S ee how government teams are using Slack to bring people, information and work together.
eCourts Sneak Peek: Unifying Case Mgt with Salesforce and Box

Nov 12, 2026

Virtual / Online

Courts face unprecedented challenges, balancing complex caseloads, massive volumes of evidentiary documentation, and demand for streamlined public access, all while running on aging technology infrastructure. Join Salesforce and Cloud SynApps for a comprehensive session on modernizing court operations. Through an end-to-end demonstration of a Court System, we will showcase how a unified cloud architecture built on Salesforce Public Sector Solutions transforms the litigation lifecycle. This session will highlight how secure document management, automated workflows, and AI-assisted case summaries can accelerate processing times, secure sensitive discovery files, and empower court staff. As we prepare to connect in person at the eCourts 2026 conference in Las Vegas this December, this webinar offers state and local technology leaders a blueprint for reducing project risk and driving successful digital transformation.
Florida State Innovation Day

Nov 17, 2026

Tallahassee, FL

Join us for Florida State Innovation Day on November 17 th , 2026! Connect with fellow government leaders, hear real-world success stories and discover how Salesforce solutions can help agencies work smarter and better serve their communities through engaging discussions and live demonstrations. Lunch will be served during the event, followed by an optional networking reception where attendees can continue connecting with peers and industry experts .
No Wrong Door: Rethinking 311 and the Digital Front Door
Residents shouldn't have to understand how government is organized to get the services they need. Yet for many agencies, disconnected systems, manual processes and departmental silos make it difficult to deliver a seamless constituent experience. Modernizing 311 is an opportunity to change that . Rather than investing in another standalone service request system, agencies can build a connected digital front door that simplifies resident engagement, streamlines service delivery and creates a foundation for future innovation. Join Cloud for Good and the City of Virginia Beach for a practical conversation about rethinking 311 and what agencies should expect from a modern constituent service platform built on Salesforce. Learning Objectives: Move beyond the 311 feature checklist to evaluate solutions based on resident experience, operational efficiency and long-term flexibility. Connect departments, systems and workflows to improve service coordination, reduce manual processes, and provide greater visibility into request resolution. Build for what's next with a Salesforce-based foundation that can extend beyond 311 to support additional constituent services and future innovation. Through our partnership with Cloud for Good, Carahsoft is committed to helping public sector organizations evaluate, procure and deploy innovative technology solutions. Contact our dedicated Cloud for Good team to continue the conversation.
Indiana Data Foundations Event

Nov 18, 2026

Indianapolis, IN

Join us on November 18, 2026 for an opportunity to connect, collaborate and explore what’s next for your agency’s data journey. This collaborative event brings together government leaders, practitioners and industry partners to share relevant insights, practical strategies and real-world experiences for making the most of your data. What You Can Expect: Hear from leaders and practitioners tackling today’s data challenges. Explore practical approaches to connecting data, ideas and resources. Gain insights you can take back to your agency. Connect with peers and partners navigating similar data priorities.
Salesforce Analytics Seminar for NYC Government

Nov 19, 2026

New York, NY

Salesforce Conversational Analytics represents a shift for Salesforce customers, evolving analytics from standalone dashboards into an agentic, workflow-integrated analytics engine built directly on the Salesforce platform. Rather than treating analytics as a destination where users go to view static reports, Salesforce Analytics fuses intelligence directly into your Salesforce CRM processes, automated agents and daily workflows. Join us to learn how Salesforce's New Conversational Analytics can help you reach the next level of seeing and understanding your data. Critical decisions are too often slowed by data trapped in static reports and disconnected systems. This event introduces a different approach: conversational insight built directly into the work your teams already do, rather than a destination they must visit separately. Join us in-person for a complimentary Salesforce Conversational Analytics Seminar made exclusively for New York City Government Agencies .
Wisconsin Digital Government Summit 2026

Dec 3, 2026

Madison, WI

The Wisconsin Digital Government Summit is where innovation meets impact! Bringing together the brightest minds in state and local government, this summit empowers public-sector leaders to explore cutting-edge technologies, modernize operations, and solve pressing challenges. From cybersecurity and AI to data governance and digital service delivery, sessions are designed to spark insight, foster collaboration, and accelerate real-world results. Whether you're shaping strategy or implementing solutions, the Summit delivers valuable peer connections and actionable guidance to help move your mission forward. Open to Public Sector only.
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Events Where We Are Exhibiting

GovAI Coalition Summit 2026

Dec 9-10, 2026

San Jose, CA

The GovAI Coalition Summit is being hosted by the GovAI Coalition, the City of San José and Government Technology, in the San Jose Convention Center. This significant location positions this event in the heart of Silicon Valley, the global epicenter of AI and technological innovation. Attendees will discover cutting-edge AI trends, ethical practices, data management, and practical applications in public safety, transit, and government operations, while exploring inclusive adoption and innovative policy development. About the GovAI Coalition The GovAI Coalition includes members from over 900 local, state, and federal agencies in seven countries. The Coalition is united in their mission to enable public sector AI to serve the public good through resource sharing, standards, and advocacy. The GovAI Coalition is committed to: Using AI for social good Ensuring ethical, non-discriminatory, and responsible AI governance Promoting vendor accountability Improving government services Fostering cross-agency collaboration and knowledge sharing Learn more on the GovAI Coalition website.
WEST Conference and Exhibition

Feb 16-18, 2027

San Diego, CA

Registration is not yet available. Check back in the Fall of 2026. Sea Service leaders today confront profound and rapidly changing threats in a landscape of increasingly complex challenges. Join us and engage with leaders from the Navy, Marine Corps and the Coast Guard as well as industry and academia experts in this extraordinary opportunity to explore the depths of the unique issues they confront. Engage in discussions, network with peers and be a part of devising the needed solutions to enhance operational capabilities that overcome evolving threats. Gain knowledge and forge connections while discovering the latest platforms, cutting-edge technologies and advanced capabilities crucial to supporting maritime operations.
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