Driving Efficient, Effective Public Sector Websites with IT Modernization
In today's digital age, government agencies must modernize their IT infrastructure to meet the evolving needs of residents, enhance public trust and keep pace with future innovation.
The tools exist today to help agencies streamline workflows, improve user engagement, and achieve cost savings by providing seamless, personalized and secure digital services that meet the government’s mission of program efficacy.
Join us as thought leaders from government and industry discuss the benefits of incorporating modernization throughout agencies' web and mobile environments, including improved user experiences for all visitors, "future-proofing" digital assets by ensuring compatibility with future technologies, and long-term cost savings by building with a future view rather than retrofitting websites and mobile apps.
Learning Objectives
- Understand the design elements that enhance user experience with modernized web design and navigation
- Outline methodologies to implement robust content and asset management systems
- Delineate ways to leverage data analytics for informed decision-making
- Review the steps to streamline complex processes with digital forms and e-signatures
Speaker Details

Amy Hepler
Lead UX/Accessibility Developer
Digital Solutions Team
North Carolina Department of Information Technology

Gabe Paley
Assistant Secretary for Technology,
Office of the Governor,
New York State

Brian Chidester
Head of Global Strategy &
Innovation for Public Sector, Adobe

Jane Norris
Contributing Editor,
FedInsider
Event Topic
Management, Mobile, TechnologyRelevant Audiences
All State and Local Government, All Federal Government, National Guard, Air Force, Coast Guard, Navy, City Government, County Government, Municipalities, State Government, Central Intelligence Agency, Department of Agriculture, Department of Commerce, Department of Defense, Department of Energy, Department of Health and Human Services, Department of Homeland Security, Department of Housing and Urban Development, Department of Interior, Department of Justice, Department of Labor, Department of State, Department of Transportation, Department of the Treasury, Environmental Protection Agency, Equal Employment Opportunity Commission, Federal Aviation Administration, Federal Communications Commission, Food and Drug Administration, Federal Emergency Management Agency, General Services Administration, Government Accountability Office, National Aeronautics and Space Administration, National Institute of Health, National Security Agency, U.S. Agency of International Development, U.S. Census Bureau, U.S. Office of Personnel Management, U.S. Postal Service, Veterans AffairsOther Agency
Office of the President (includes OMB), Other Federal Agencies, Judicial Branch Agencies, Foreign Governments/Agencies