Effortless Access to County Services is Here! Introducing GXA, a Leap Forward in Digital Service Delivery

County governments often feature complex service layers that can be difficult for residents to navigate. Government Experience Agent (GXA), the new AI-powered conversational digital agent specifically tuned for county government, is here to help.

Join Granicus to see how GXA is purpose-built to deliver instant and accurate answers to resident questions, leading to a decrease in call volumes and walk-ins with effortless, 24/7 digital support.

Specifically, attendees will learn:

• Why generic LLMs fall short for providing easy-to-understand service experiences for residents navigating city vs. county service complexity
• How built-in GXA safeguards ensure secure, government appropriate, jurisdictionally aligned interactions
• GXA’s approach to keep you in control of your agent’s responses, with continuous optimization from Granicus experience experts