Paperless Billing: Cut Fraud, Costs, and Delinquent Payments

Paper-based billing isn’t just inefficient — it’s costly, risky, and slow. Rising check theft and payment fraud put residents’ data and public funds at risk, while outdated processes cause delays and drain staff time. At the same time, residents expect fast, secure, and convenient digital options — and the federal government’s move to phase out paper checks makes it clear that digital payments are the future.

 

Join Governing, InvoiceCloud, and Hernando County, Florida for a live webinar to learn how agencies can cut fraud, reduce costs, prevent delinquent payments, and speed up service delivery by moving to fully digital billing and payments.

 

You’ll learn how to:

  • Prevent fraud before it starts with secure digital payment platforms that reduce theft and compromised data.
  • Accelerate payments by up to 40%, strengthening cash flow and avoiding unnecessary service disruptions.
  • Reduce call volumes by up to 69% and lobby traffic by half, freeing staff to focus on higher-value priorities.

Speaker Details

Charlie Jennings
Billing & Collections Supervisor, Hernando County Utilities Department

 

David Nieves
Area Vice President of Alliances at InvoiceCloud

 

Bob Bennett — Moderator
Senior Fellow, Center for Digital Government

Event Topic

Cloud Computing, Management, Risk Management/Regulatory

Relevant Audiences

All State and Local Government, All Federal Government

Other Agency

Other Federal Agencies
Paperless Billing: Cut Fraud, Costs, and Delinquent Payments
Event Type
Virtual / Online
Event Subtype
Webinar / Webcast
When
Tue, Sep 16, 2025 | 1:00 pm ET
Registration Cost
Complimentary
Website
Click here to view event website
Sponsor
Invoice Cloud