Building the City of the Future: Kyle, Texas
Join us for an engaging webinar featuring Nadia Hansen (Director, Local Government Industry Advisor, Salesforce), Jesse Elizondo (Assistant City Manager, City of Kyle, Texas), and Tyler Harris (Sr. Consultant, Vivid GovTech). Together, they'll share how the City of Kyle transformed municipal service delivery by harnessing the power of AI with Salesforce Agentforce.
Discover how the city:
- Replaced a manual, siloed 311 process with one centralized, AI-driven platform for reporting and tracking issues.
- Processed more than 12,000 resident service requests with nearly 90% resolved on the first call.
- Cut average resolution times to under 2.5 days, accelerating outcomes while driving efficiency and cost savings.
Then, see it all in action with a live demo of the platform delivering faster, smarter service for residents.
Speaker Details
Nadia Hansen
Director, Local Government Industry Advisor, Salesforce
Jesse Elizondo
Assistant City Manager, City of Kyle, Texas
Event Topic
Artificial Intelligence, ModernizationRelevant Audiences
All State and Local Government, City Government
Event Type
Virtual / Online
Event Subtype
Webinar / Webcast
When
Thu, Oct 02, 2025 | 2:00 pm - 3:00 pm ET
Registration Cost
Complimentary
Sponsor