AI Control Tower: Governing AI at Scale in the Public Sector

Most federal AI pilots don’t fail because of bad technology. They fail because agencies lack an integrated way to govern what’s deployed, measure what’s working or scale what succeeds. Shadow AI proliferates, risk accumulates and value is often lost between proof-of-concept and production. Secure your seat to learn how agencies are regaining control over enterprise AI. 

ServiceNow AI Control Tower addresses these challenges by providing an out-of-the-box command center to inventory AI assets, track lifecycle stages from pilot to retirement and measure value against mission outcomes—all on a single platform.

This session showed how agencies use AI Control Tower to maintain a complete AI registry, enforce governance policies and support compliance with Federal mandates including Executive Orders 14110, 14144 and 14179. Attendees learned how centralized oversight reduces compliance risk, increases transparency and turns fragmented AI experiments into durable, mission-aligned capabilities.