Scaling Government IT Operations with Trusted AI

Public sector IT and HR teams are stretched thin as service demands rise and staffing stays flat. This 45-minute session introduces Salesforce’s Agentic-First IT Service Solution, showing how an always-on digital labor layer can automate high-volume tasks and help agencies scale service delivery without added burden.

• Learn how agentic AI resolves end-to-end workflows and fits into your existing Salesforce environment.
• See real results from a public sector agency reducing ticket backlog by 30%.
• Get a live look at how automation frees capacity across IT and HR.

All attendees will also receive an invitation to a deep-dive technical workshop in late June with hands-on access to the agentic service desk in a secure sandbox. 

Note: For the best experience, attend as a pair with an IT decision maker and a Lead Salesforce Administrator who can explore the demonstrated agent together in the secure sandbox during the hands-on session.