AI Voice Agents for Government: Automating Citizen & Mission Services
In this webinar, Carahsoft and Deepgram explored how AI-powered voice agents can help government agencies modernize contact centers while maintaining strict security and compliance. Experts shared practical strategies and real-world insights to support successful deployment.
Attendees learned:
- How AI voice agents operate in high-volume environments
- Ways to integrate with existing contact center and telephony systems
- Strategies to maintain compliance and protect sensitive data
- Key use cases and pilot opportunities to accelerate adoption
Speaker Details
Abe Pursell
Vice President, Deepgram
Event Topic
Artificial Intelligence, Management, ModernizationRelevant Audiences
All State and Local Government, All Federal Government
Event Type
On-Demand
Event Subtype
Webinar / Webcast
Duration
1h 0min
Registration Cost
Complimentary